Partner with Relationship Manager- Co-develop account strategy and execution plan; Partner to develop opportunities and define solutions; Partners to price projects; Ensures solution relevance and executabilityLearning and Leadership Consultant - Leverages deep business acumen and knowledge of external factors (local economy, competition, learning trends, learning technology) to lead business conversations with colleagues and with clients/prospects; Gains client confidence to consult on their comprehensive leadership development strategy; Provides market information to Marketing and Product Management to ensure that HBP remains at the forefront of leadership development Solution Architect - Leads high-level design sessions with prospects/clients to co-create the optimal solution; Architects leadership development solutions that are innovative and produce expected behavior change Thought Leader - Stays current with trends in leadership, business and learning to help further the learning and leadership development profession; Provides thought leadership in a variety of forums: client meetings, white papers, industry conferences Business Development and Client Relationship Management Partner- Partners with the sales and delivery teams to develop, maintain, and sustain client relationships over time; Differentiates HBP against the competition by focusing on points of differentiation to help increase sales and retain clients Ensures design and delivery of projects within an account- Manage high quality needs assessment, program design, curriculum development and delivery of each client program; Responsible for leading an account’s portfolio of business and meeting or exceeding margin, client and quality expectations; Able to take a leadership role in managing client situations such as scope/timing/quality challenges; Effectively coaches and mentors team members on client skills, leadership development content and expertise, etc.

Senior member of Agile Practice whose mission is to apply the mindset, frameworks, and practices of agile to improve HBP’s ability to thrive in a business environment of uncertainty and change. Our key activities are to:➢ Create and run healthy, high-performing teams➢ Work across teams, departments, and units, to improve coordination and decision-making so that we can bring new features and products to market more quickly and efficiently➢ Coach individuals and groups to address team, process, and communication challenges➢ Create a culture of learning and improvement through tools designed to help groups inspect and adapt➢ Work across the organization to evolve systems and tools to enable rapid iteration and experimentation Provide consultation to departments on process improvement, team development, and areas of growth. Recent examples include:➢ Led National Marketing team, including VP and Director, through organizational agility needs analysis, identifying and prioritizing areas for improvement – value, transparency, predictability, accountability, acknowledgement, and continuous improvement. Identified action items and coached staff on implementation.➢ Partnered with Assoc. Dir. to explore needs of her team, identifying areas for improvement in leadership – being a champion for her team, enforcing best practices, and elevating the workflow.➢ Led senior stakeholders in analysis of challenges experienced by client delivery project team, determining trust and culture differences were positioned for improvement.Examples of projects managed:➢ Supported $40M in annual revenue (50% of BU's overall annual revenue) by leading software development team responsible for flagship product, Harvard Manage Mentor.➢ Spearheaded the launch of innovative product in China’s market to scale HBP’s impact and growth throughout the region including a livestream event attended by 34K viewers, 5K of which were converted to paid subscribers during the event.

Developed and taught the first project management course for the Digital Content Management Certificate Program providing students with an understanding of project management, culture change, frameworks, risk management, stakeholder management, metrics, and team dynamics.

Managed corporate website redesign and all mobile application projects, including multiple version releases. Led change management practices for cross-functional teams, introducing new agile work processes and frameworks while managing risks, stakeholders, and performance. Agile methodology and Scrum framework were newly introduced to business unit – supported international teams, colleagues, and stakeholders in navigating new expectations, responsibilities, and modes of engagement for completing work.

Trained and mentored team members and stakeholders on new agile work process to promote collaboration and successful project execution. Monitored progress and budget tracking for international project team. Aligned website content with company acquisitions, press releases, and digital marketing strategies. Advocated for user-centered design as company had yet to establish a user experience department. Developed guidelines for setup of marketing lead nurturing programs, events, and webinars within CRM. Directed SEO efforts in collaboration with vendors. Built and grew internal relationships vital to the success of company’s marketing initiatives during six-month period without a Director of Digital Strategy or CMO. Maximized mobile visits by 112%, overall visits by 25%, unique visits by 19%, and page views by 11% by managing a website redesign and the integration of 20+ microsites and digital assets of four acquired companies.

➢ Oversaw 4 graphic designers creating advertisements for 19 accounts.➢ Managed websites for 8 accounts and marketing campaigns for seventeen.➢ Raised awareness by developing digital marketing strategies with 20 designers and social media team.➢ Processed weekly ad copy, corrections, and release approvals.➢ Developed training documentation for mobile applications.