☑ Utilized PM strategies, examined bottlenecks, developed business roadmaps and designed production differentiation & segmentation strategies.

☑ Influenced corporate-wide strategic M&A initiatives to steer YoY growth, examined market opportunities, designed corporate expansion strategies, created governance structures and encouraged the development of new revenue streams.☑ Developed talent acquisition & workforce development strategies, initiated business integration teams and designed onboarding framework & training requirements to ensure cultural alignment.☑ Employed data-driven decision-making to minimize risks across multi-million-dollar M&A, designed M&A playbook and utilized DCF models & corporate development matrix to facilitate risks & opportunities.☑ Spearheaded business modernization & enterprise integration projects, pre-qualified software vendors, reviewed requirements, assessed value streams and oversaw planning & deployment efforts.☑ Mitigated enterprise risks, boosted growth, elevated profitability, performed business impact assessments to analyze financial, reputation, regulatory and social risks.☑ Augmented annual revenues, diversified service offerings, championed the architecture of a revenue-generating business division that included property maintenance services.☑ Collaborated with corporate executives to examine portfolio diversification, asset purchases & divestitures, M&A strategies, cultural transformation and utilization of RACI matrix to develop high-performing teams.

Responsible for developing the strategy and business development plan of the Educate to Empower curriculum to become a revenue-generating source for the Agency. Includes managing the program, and supporting the Agency's strategic change initiatives. Key results include digitizing the education curriculum, creating partnerships with BC universities, and promoting harm reduction services and training.

Assumed business consultant role for Vancity and supported business transformation & change management efforts. Utilized project management strategies to enable resource sharing across multi-project initiatives. Identified inefficient processes, eliminated bottlenecks and supported paperless digitalization programs.

Responsible for the Vancouver and Calgary facilities and Corporate Services teams. Completed various projects such as the 9 - month Vancouver office refresh, closing down the Kelowna and Granville street branch offices, and two performance improvement plans in a unionized environment. Created business cases, managed process improvement projects, facilitated training sessions and mentored staff to improve performance, reduce costs and increase efficiency for the national team.Build strategic partnerships with the regional senior leadership teams to ensure effective stakeholder and change management to maximize the benefits of the projects.

Responsible for the Canadian marketing initiatives, and the proposal support process to develop effective proposals in response to RFP’s. Completed several business cases to improve IT infrastructure in the Vancouver head office. Implemented video conferencing across three offices, managed the transition to a new IT provider and created project plans to implement integrating IT systems in to parent company in the Netherlands.

During times of transformation, I was the lead for various projects in IT, HR, and Marketing/Investor Relations in addition to managing the daily operations of the Vancouver office. I completed projects to improve IT infrastructure (reduce downtime, disaster recovery, upgrade hardware, hire IT consultants, integrate systems after acquisitions, and website development), develop effective websites, and enhance benefit/insurance programs. I also created business cases for expat and travel and operational insurance plans to consolidate, mitigate risks, and create cost savings.I worked closely with the executive team to ensure effective change management for each project in order to meet mandates.

Office Services Supervisor (May 2006 to Nov 2007)Office Services Coordinator & Records Management Administrator (Oct 2004 to May 2006)Office Services Coordinator (Feb 2000 to Oct 2004)Office Services Clerk (Oct 1999 to Feb 2000)I managed the Central Services team of 8 and was responsible for the facilities (3 floors). Completed various projects to improve team performance and efficiency in procedures. I was the project manager for office renovation, which included 5 phases, sourcing swing space, moving over 100+ people and building out on a new floor.