Danielle Gaddis Email & Phone Number

Denver, Colorado

Professional Services Associate Project Manager for existing accounts and new client installations. Porting specialist, account troubleshooting, provisioning and assisting end-users with any post-install updates. Local Number Portability specialist for Vonage Business Enterprise and Business Cloud platforms.

Senior Operations Services Manager performed exception reporting, process documentation,production forecasting, and data scrubbing. Other duties include sales support, queue management, quotations, bookings, client data management, and project management and new process implementation.Trained operations managers on best practices for reporting using.

Denver, CO

Managed day-to-day operations for store and staffing duties. Oversaw inventory control and adhered to stateand federal safety guidelines.Trained and coached staff on best practices for execution of delivery, food prep, and customer serviceCreated weekly staff work schedulesDelegated responsibilities to ensure store objectives were met

Greater Denver Area

Trained and coached staff on guest services and best practices to meet company objectives

Bachelor Of Arts (Ba), Music Technology

Associate’S Degree, Web Page, Digital/Multimedia And Information Resources Design

Web Design and Development