Danielle Gant Email & Phone Number

Atlanta, Georgia, United States

Marietta, Georgia, United States

I control the flow of work on the production floor. Scheduling the work in the order in which it drops into our queue, I maximize our workforce to meet daily goals and capacities to stay within a preset manufacturing lead time. I oversee a team of 3 that collectively communicates with order entry, specialize sales representatives, and management to keep the gears turning. I incorporate my knowledge of inventory practices to ensure customer service is aware when current orders can not be fulfilled.

Greater Atlanta Area

* Proficiently utilize Adobe programs such as InDesign, Photo Shop, and Illustrator* Utilize templates to produce custom forms/receipt books* Design parking permits and high quality aluminum signs* Redraw/recreate customer logos* Create metal plates via Fuji Plate stream (film negative) method.* Maintain Developer and Fixer ratios* Followed all 5s Manufacturing guidelines

Duties included, but not limited to,• Develop and maintain vendor relationships• Assist phone representatives with current and accurate information on Purchase Orders• Be a liaison between phone representatives and vendors• Locate hard-to-find non-catalog items and create special orders. Researches and suggests alternative products to customers. Provides representation of products, increasing sales wherever appropriate or as requested.• Refers complex, non-standard problems to supervisor.• Resolves customer issues via Live Chat and e-mail communication.

Greater Atlanta Area

Duties included, but not limited to:* Authenticate customer information within first 20 seconds of call* Quickly and efficiently create specialized and customized orders* Listen to customer needs and provide expertise on custom items* Upsell current order with ad sales

Greater Atlanta Area

* Provide customer service by responding to inquiries regarding product selection, services and issues.* Responsible for knowledge of 20,000 products and 3 catalogues.* Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals.* Performs necessary follow-up to ensure customer service expectations are met.* Researches and suggests alternative products to customers. Provides representation of products, increasing sales wherever appropriate or as requested.* Uses computerized system for tracking, information gathering, and/or troubleshooting.* Resolves customer issues including issuance of credit concessions.* Refers complex, non-standard problems to supervisor.

Atlanta, Georgia, United States

Charlotte, North Carolina Area

I maintain property support within the building and through digital media. Under the General Manager, I drive sales and assist with conflict resolution. I am a liaison between the General Manager and third party booking sites, OTAs, and group reservations. I oversee the execution of training of all associates; maintain business functions within compliance of local and state regulations. I manage the room condition through constant inspection of the property for security and maintenance. Working closely with corporate teams in Human Resources, Accounting, Revenue Management, Sales and leadership to ensure property and company goals are being achieved. I am responsible for the functionality with third party booking sites and travel agencies within the Choice Hotels’ central reservation system

Charlotte, North Carolina

I checked in guests in a timely manner with efficiency and precision. I verified all guest information to ensure proper charges and reduce "charge backs." Provided regional information to guests upon request. Promoted and marketed sister hotels within the Choice chain for future reservations and recommendations.

Charlotte, North Carolina Area

Sort incoming checks into appropriate work sources. Process all checks within the ITRAN machine for the JP Morgan/IRS Database. Scan, encode, time-stamp, and package checks in bundles of 200. File them away using a two source numerical order.

Greater Atlanta Area

Telecommuting with current customers to upsell and upgrade services. Follow up with possible leads to install new and expand services. Provide exceptional customer service and professionalism, even in confrontational situations. Use proper and clear telephone etiquette.

I implemented art techniques to school-aged children. I assessed all art work in accordance with company standards to submit to local, regional, and national competitions. I maintained inventory to keep track of the needs within the art room.

I supervised and interacted with school-aged children during after school hours as well as the summer.

I photographed and sold portrait packages to families.