Danielle G. Email & Phone Number

United States

San Francisco Bay Area

•Ensures the proper collection and management of the National Clinicians Consultation Center hotline database. •Database Management, collection and reporting of data.•Manages the Salesforce CRM (Customer Relationship Management) system, including adding users, updating data fields and maintaining a working relationship with the vendor.• Performs data deduplication, normalization, and standardization via CRMfusion DemandTools.

•Provides database management and accurate data entry for 20 accomplished clinician's/physicians. •Enters complex data entry for HIV-related medical information. •Conducts basic data analysis; identifies errors and resolves discrepancies. •Implements quality control measures. •Tracks all off-shift calls through the federally funded Post Exposure Prophylaxis/Perinatal Hotlines. •Produces accurate data entry and other necessary tasks with high regards to scrutinization. •Skilled in the mastery of deciphering disheveled handwriting into readable media. •Coordinates with the Project Manager during the preparation of grant renewals.

•Provided support to the Medical Director, Administrative Nurse Manager & 2 Charge Nurses, & 12 Registered Nurses. •Answered & screened all incoming calls from the Nursing Station. •Tracked patient consents via Filemaker Pro.•Prepared the necessary paperwork for patient admissions, discharges, and transfers also performed entries via SFGH’s Invision system.•Maintained the patient consent database via Filemaker Pro. •Vigorously checked the monthly SFGH Clinical Laboratory Reports/GCRC patient bills for accuracy and generated revised reports when necessary via Microsoft Excel. •Was an active liaison between the Admissions Dept/Medical Records/Clinical Laboratories. •Performed Data Entry in various software applications to successfully track patient visits. •Conducted data cleaning measures i.e. collected data, identified errors and/or missing information.•Actively generated monthly patient census reports using Microsoft Access.

•Provided support for 6 Transplant Nurse Coordinators. •Transcribed lab values from lab sheets into patient files for review by the coordinators/surgeons. •Collected and tracked patient data during the Pre-Surgery/Post-Surgery procedures. •Executed superb data entry for the Kidney Transplant Department. •Updated patient information using a transplant specific database.

•Lead/Simplified the daily needs of the front office. •Managed multiple simultaneous front and back office demands. •Provided excellent customer service to patients and client on a daily basis; while maintaining a pleasant and helpful attitude. •Answered telephones, and provided general information to patients that were seeking elective abortions. •Prepared/maintained patient charts. •Handled co-payments in the form of money orders, traveler's checks, and debit cards. •Reconciled/logged monies onto the financial day sheet. •Performed Wampole pregnancy tests when needed.

•Verified documentation of Physician's past clinical work experience. •Verified medical licensure status in all current and/or past states. •Verified the completion of Medical/Osteopathic/Dental Schools and residency. •Verified if the physician had acceptable malpractice liability insurance. •Handled the logistics of the weekly CME grand rounds meetings, i.e. created flyer's, ordered meals, equipment set-up such as projectors, TV/VCR's. •Generated CME credit certificates.

Ekg Technician Certificate, 3.0

Activities and Societies: (A.S.P.T) American Society of Phlebotomy TechniciansRELEVANT COURSE WORK: Role of an EKG Technician Function.

Crime Scene Technician, Criminal Justice/Law Enforcement Administration, 3.7

Activities and Societies: Dean's List President's ListRELEVANT COURSES: Introduction to the Criminal Justice System Criminology Effective.

Administrative Medical/Dental Assistant

Perfect Attendance

High School Diploma

Education record