Produce engaging video content showcasing multifamily communities, effectively highlighting property amenities and features to attract prospective residents.Increased community events attendance from 7% to 20% by effectively communicating and marketing.Streamlined the applicant screening process to enhance efficiency and accuracy in determining eligibility, reducingthe original 7-day timeline to a more streamlined and improved 5-day process

• Designed visually appealing and cohesive social media graphics weekly for multiple platforms, including Instagram, LinkedIn, and Facebook, averaging 1000+ impressions on each post.• Utilized social media channels to promote and share information about workshops, expanding reach and participation, gaining over 150 guests for our events.• Planned and coordinated networking events, ensuring seamless execution, and fostering connections within a community of over 75 DC sports professionals.

•Consistently exceeded leasing targets, achieving a 97.5% occupancy rate over the past year.•Successfully negotiated lease renewals and extensions, resulting in a 8% increase in resident retention rates.•Leveraged advanced market analysis skills to recommend rental rate adjustments that maximized revenue and maintained competitive positioning within the market.•Collaborated closely with maintenance teams to promptly address resident concerns, ensuring high levels of resident satisfaction and loyalty.•Mentored junior leasing consultants, sharing best practices and contributing to team development.

• Assessed employee performance and developed improvement plans through effective communication, business operations, and program development.• Created strategies to develop and expand existing customer sales resulting in an increase in annual sales.• Trained and managed a team of ten or more on various systems including but not limited to sales systems, customer service, sales techniques, marketing, finances, and operations.• Served as the lead in the support of all the branch financial functions including but not limited to budgeting, expense control, and account management.• Developed and managed training programs designed for sales and marketing team progression which resulted in effectively increasing and improving branch revenue.