I generate engaging, original content for parents, grandparents, and caregivers on thecharlottemoms.com. I regularly research topics and develop interesting posts that will appeal to "The Charlotte Moms" target audience and promote the blog using social media to expand our readership.

I manage invoices and client payments. I record accounts receivables, accounts payable and categorize credit card transactions in Quickbooks. I complete payroll responsibilities in a timely manner.

I won several sales awards and recognitions for exceeding retail sales goals by conducting effective consultative client conversations and referring to other lines of business partners for investments, mortgages, and insurance needs. I earned the loyalty of my clients by using a conversational approach to client interactions and the uncovering of needs. I traveled to Pennsylvania for a week as a "banker buddy" during the Susquehanna bank merger. While training one of the personal bankers, the branch was held hostage and robbed. After this dramatic event, I was able to take an active leadership role in proper bank robbery procedures while remaining supportive of my fellow teammates. I completed my assignment before returning home. I participated in networking events and prioritized community involvement by attending financial seminars, completing volunteer activities, and frequenting Union County Chamber of Commerce events.I regularly handled cash and completed dual control vault responsibilities. I was the ATM custodian for our branch.

I was directly responsible for managing a retail banking center, including the development and supervision of four employees. I was measured primarily on individual and team sales production, profitable growth of the banking center, and "client service excellence" survey results.I established a weekly staffing schedule, delegated duties accordingly, conducted and documented weekly performance management activities with each team member. I participated in networking events and prioritized community involvement by attending financial seminars, completing volunteer activities, and frequenting Union County Chamber of Commerce events.

I managed a team of five tellers. I led by example and coached each team member on behaviors, quality referrals, and customer service expectations. I conducted and documented weekly teller performance management meetings and frequent “in the action coaching.” I regularly handled cash and completed dual control vault responsibilities.

As the Office Manager of a fast-paced residential and commercial construction company, I managed accounts receivable, accounts payable, timekeeping reporting, and payroll for sixteen employees and ten subcontractors, primarily using Quickbooks.

I managed a team of five tellers, including referral results, controlling losses, and customer service results. I conducted and documented teller performance management. I regularly handled cash and completed dual control vault responsibilities.

I won several sales awards and recognitions for exceeding retail sales goals by conducting effective consultative client conversations and referring to other lines of business partners for investments, mortgages, and insurance needs. I earned the loyalty of my clients by using a conversational approach to client interactions and the uncovering of needs.

As a Real Estate Agent, I was responsible for using my knowledge of the Union and Mecklenburg, North Carolina real estate markets to help individuals buy, sell or rent residential or commercial properties. My duties included meeting with my clients to discuss their ideal property requirements and price points, overseeing open-houses for sellers, and showing clients properties that align with their expectations.

As a photography studio manager in a busy retail mall, I oversaw daily studio operations. I led my team of five to consistently meet or exceed the company goals in sales, photographic excellence, guest experience, and team member engagement.