Danielle Hanley Email & Phone Number

Arlington, Virginia, United States

Washington, District Of Columbia, United States

● Responsible for day-to-day operations and execution of all member relations activities including but not limited to committee meetings, member onboarding, member retention, budget planning, event planning, and member communications.● Assist Membership Committee in member recruitment and retention efforts resulting in an average of 50 new members per year and 90% retention of existing members.● Plan and execute over 120 member events per year including the coordination of web content… Show more ● Responsible for day-to-day operations and execution of all member relations activities including but not limited to committee meetings, member onboarding, member retention, budget planning, event planning, and member communications.● Assist Membership Committee in member recruitment and retention efforts resulting in an average of 50 new members per year and 90% retention of existing members.● Plan and execute over 120 member events per year including the coordination of web content, budget, speakers, catering, and member marketing materials.● Catalog individual gift donations to various Club funds through the DonorPerfect Software, with an end of year total averaging $300,000.● Ensure club member’s primary assets are filed and appropriately backed up.● Work closely with the accounting department to oversee member billing processes and budgeting.● Safeguard club rules and bylaws by ably supervising and assisting staff and members through attention to detail and successful time management.● Work collaboratively with committee chairs, club members and management team to offer strategic plans and updates to all procedures to ensure efficiency. Show less

Washington D.C. Metro Area

Washington, District Of Columbia, United States

Westchester, Ny

・Performed assigned duties as directed by department manager and direct supervisor・Cross-trained in additional departments, as needed・Assisted fellow team members and other departments wherever necessary to maintain positive working relationships

Harrisonburg, Va

・Operated kitchen appliances with proper etiquette ・Assisted employees in distributing of meals by cooking productively ・Aided in the resolution of inefficient production by recommending new options

Danbury, Connecticut

● Consistently improved customer satisfaction through expert resolutions of conflict● Established structures and processes to plan and manage the orderly implementation of change● Assisted multiple customers with their requests while maintaining great customer service● Handled phone calls, hotel updates, and guest bills with hotel management supervision

Danbury, Connecticut

Bachelor Of Science - Bs, Hospitality Administration/Management

Activities and Societies: Eta Sigma Delta (Hospitality Honors Society) Phi Sigma Sigma (Social Sorority)

Minor, General Business

Graduated With Distinction, Gpa: 3.8

Activities and Societies: Future Business Leaders of America (FBLA), Varsity Field Hockey & Lacrosse, Senior Captain Field Hockey & Lacrosse

Hospitality Administration/Management

Expanded my hospitality education in Florence, Italy for the Spring of 2018 at James Madison University's study abroad program. Notable.