Danielle Jenkins Email & Phone Number

Round Rock, Texas, United States

• Groomed and nurtured a $30M complex portfolio (deploy, consult, residency) utilizing onshore, nearshore, and offshore teams. • Raised quality assurance standards by designing a comprehensive technical learning path for project managers.• Credible leader empowering teams to reach beyond their perceived abilities with realistic and actionable succession plans. • Set robust processes for cyber security solutions, taking customer satisfaction from 33% to an all-time high of 95%.

Round Rock, Texas, United States

• Persuaded leadership to create this role, exponentially driving global PMO standardization and profit margins. • Charted the course for growth at various stages in the business and captured $200M professional services business utilizing joint delivery with +40 partners.• Sustained a healthy bottom line with efficient pre-sales and delivery operations.

Round Rock, Texas

• Set the stage for sweeping operational changes by establishing organizational roadmaps, leading performance, and scaling financials.• Directed organization by inspiring cross-functional teams to peak performance levels.• Initiated and established companywide training initiatives, creating presentations, launching programs, and facilitating sessions while enhancing employee morale and a sense of team collaboration.• Reputed as a subject matter to the entire company, offering guidance on delivery processes and tools.

Austin, Texas Area

• Provided staff profiles, budget management, schedule management models planning, coordination of activities, and executive reports.• Instrumental in developing proposals for new programs and ongoing funding.• Set the strategy & platform portfolio planning, pricing, make/buy decisions, strategic partnerships, P&L responsibility, requirements, configuration management, and competitive positioning.• Relied upon to ensure the timely completion of vital projects valued over $10M.

Round Rock, Texas

• Held weekly team and 1-on-1 meetings, fostering personal growth and professional development.• Analyzed operational and financial performance and diagnosed issues/causes, offering sustainable solutions that raise workflow.• Documented and performed workflow analysis on the business area processes and systems, coupled with improving customer service, profit margins, and budgeting.

Austin, Texas Area

• Consulted customers on purchases, used a computerized cash register, and stocked arranged displays.• Highlighted by leadership for consistently surpassing sales goals and quotas.• Credible leadership who guided and mentored staff in offering a unique guest experience, thus enhancing sales, service, and profitability.• Maintained a consistently high level of customer service.