Danielle Funk Email & Phone Number

Albany, Ny, Us

Albany, New York Metropolitan Area

Schenectady County, New York, United States

ACCOMPLISHMENTS: Developed and implemented annual needs assessments, a successful onboarding program, new hire focus groups, processes for tracking employee training compliance, exit interviews, annual employee satisfaction surveys, employee retention programs, an interview panel, recruitment efforts, and relevant fundraising. Certified to train "Bridges Out Of Poverty."-Management level position working closely with the Commissioner of Social Services in all aspects of the human… Show more ACCOMPLISHMENTS: Developed and implemented annual needs assessments, a successful onboarding program, new hire focus groups, processes for tracking employee training compliance, exit interviews, annual employee satisfaction surveys, employee retention programs, an interview panel, recruitment efforts, and relevant fundraising. Certified to train "Bridges Out Of Poverty."-Management level position working closely with the Commissioner of Social Services in all aspects of the human resource function.-Develop a workforce that is committed to high quality public service. Recruit, hire and train staff in accordance with expectations for success in a high performing agency.-Evaluate job titles, descriptions and organizational structures to identify system improvements.-Oversee compliance with comprehensive training programs, including state sponsored training and on the job training programs.-Utilize state and locally sponsored training as well as providing in-person training.MANAGEMENT TRAINING:-Transformational Change Management-Behavioral-Based Interviewing-Motivational Interviewing-Adult Learning Theory &Techniques-I'm Human: Changing the Narrative-Through Responsive Leadership-Field Evaluation of State-Contractual Training-Coaching Emotional Intelligence-Leading with Emotional Intelligence-Creating and Leading Successful Teams-Ensuring a Respectful & Culturally-Competent Workplace-Anger & Conflict in the Workplace/Workplace Incivility-Deliver Feedback and Conduct Performance Reviews that Motivate-Promoting Resiliency Within-Yourself and Your Team-Cultivating Resilience in a Traumafull World-Difficult Discussions-Effective & Essential Workplace-Interpersonal Skills-Positive Counseling for Managing-Problematic Employee Behaviors-Improving Communication Skills for Effective Leadership-Cross Cultural Agility-Managing Stress in the Workplace-Interpersonal Skills for Leadership Success-Workplace Morale Show less

ACCOMPLISHMENTS: With the support of a host agency, I founded and developed my own independent travel agency, overseeing all aspects if its creation, including branding, social media management, website development, client acquisition, and establishing partnerships with key industry stakeholders.-Manage multiple client accounts simultaneously while ensuring accuracy in booking details and timely communication, and maintain detailed records of all bookings made including payment… Show more ACCOMPLISHMENTS: With the support of a host agency, I founded and developed my own independent travel agency, overseeing all aspects if its creation, including branding, social media management, website development, client acquisition, and establishing partnerships with key industry stakeholders.-Manage multiple client accounts simultaneously while ensuring accuracy in booking details and timely communication, and maintain detailed records of all bookings made including payment information and itinerary details for easy reference.-Provide personalized travel recommendations and itineraries to clients; book all travel accommodations for clients using various reservation systems.-Research and stay up-to-date on the latest travel trends, destinations, and deals to offer clients the best options.-Resolve any issues or complaints that arise during a client's trip by coordinating with relevant parties to find suitable solutions.-Webmaster and social media coordinator. Optimize content strategy, manage social media presence, and utilize tracking tools to monitor user behavior. Show less

Schenectady, Ny

ACCOMPLISHMENTS: Promoted from Caseworker to Senior Caseworker to Supervisor.-Supervise and make decisions on the activities of a unit of child protective caseworkers.-Investigate allegations of child abuse and maltreatment against state standards, laws, and regulations.-Analysis and assessment of each case's complex details; referrals to the courts involving recommendations regarding service needs.-Prepare, submit, testify to allegations of child abuse/neglect in court… Show more ACCOMPLISHMENTS: Promoted from Caseworker to Senior Caseworker to Supervisor.-Supervise and make decisions on the activities of a unit of child protective caseworkers.-Investigate allegations of child abuse and maltreatment against state standards, laws, and regulations.-Analysis and assessment of each case's complex details; referrals to the courts involving recommendations regarding service needs.-Prepare, submit, testify to allegations of child abuse/neglect in court and collaborate with local and state law enforcement.-Prepare and submit written reports to New York State's Office of Children and Family Services. Show less

Albany, Ny

ACCOMPLISHMENTS: Developed and implemented a grant-funded program within a larger non-profit agency.-Seek out funding sources, budget, and maintain necessary inventory.-Manage program operations to ensure full compliance with all applicable laws, regulations, and organizational standards.-Develop and cultivate strategic relationships with key business partners to support program objectives and enhance collaboration.-Supervision over all program staff.-Provide… Show more ACCOMPLISHMENTS: Developed and implemented a grant-funded program within a larger non-profit agency.-Seek out funding sources, budget, and maintain necessary inventory.-Manage program operations to ensure full compliance with all applicable laws, regulations, and organizational standards.-Develop and cultivate strategic relationships with key business partners to support program objectives and enhance collaboration.-Supervision over all program staff.-Provide case management to program clients with a clinical focus, and coordinate with providers on the provision of services to clientele. Show less

Master Of Arts (M.A.), Counseling & Community Psychology

Outstanding Student in Counseling & Community Psychology

Bachelor Of Arts (B.A.), Psychology & Spanish

Deans List, Psychology Prize, Distinction on Comprehensive Exams