- Provide overall leadership in organizational development and executing a human resource strategy in support of the APA’s development plan, specifically in the areas of policy development, talent acquisition, retention, diversity, inclusion, staff training, professional development, compensation, benefits, performance, and succession planning- Manage department budget effectively, ensuring optimal allocation of resources to support HR initiatives while adhering to financial constraints and organizational goals- Oversaw and improve the employee performance development process, including execution, change management, calibration, and training programs, resulting in increased employee engagement and productivity.- Led the design and implementation of performance management systems and tools to facilitate goal setting, feedback, and development planning.- Conduct analysis and market studies on effectiveness and competitiveness of existing programs, establish and drive metrics including cost-analysis - Spearheaded initiatives to increase retention rate by 13% in FY 2023 through the implementation of targeted employee engagement programs and personalized retention strategies- Achieved a 40% reduction in time to fill positions by optimizing recruitment processes, leveraging technology, and implementing proactive sourcing strategies in FY 2023. - Successfully decreased workers' compensation claims by implementing robust training and safety policies, resulting in a safer work environment and reduced liability for the organization in FY 2023. - Developed and executed a comprehensive manager training program aimed at enhancing leadership skills, performance management, and employee development- Established and managed an internship program to attract top talent, provide valuable learning opportunities, and build a pipeline of future talent for the organization

- Spearhead our overall People Operations strategy, specifically in the areas of talent acquisition, performance development, total rewards and compensation, compliance, data and analytics and reporting.- Oversee the Performance Development processes, to include execution, change management, training programs and calibration process- Drive compensation and total rewards practices; ensuring alignment with business growth goals and market value - Participate in business budget planning and manage departmental expenses - Conduct analysis and market studies on effectiveness and competitiveness of existing programs, establish and drive metrics including cost-analysis - Develop and deliver employee engagement programs celebrating team and individual performance, service commitment and employee diversity- Manage the negotiation process for vendors to include implementation, integration, and adoption of new or existing technologies - Developed and executed a comprehensive hiring plan that strategically allocated resources, leading to a cost savings of $200,000 in recruitment expenses during FY2022- Designed and implemented innovative recruiting processes and procedures, resulting in a 70% reduction in time to fill positions during FY2022- Managed and supported performance management strategy, designing key processes, which include goal setting, talent reviews and year-end performance assessment- Prepared comprehensive reports and presentations for acquisition due diligence, executive review, and regulatory compliance- Assisted with the transition from a Professional Employer Organization (PEO) to a fully developed human resource department in house (benefits, administration, payroll, performance, compliance)- Provide council and direction regarding employment and labor relations matters

- Manage full cycle recruiting processes for the St. Louis Field office, including: sourcing, screening, interviewing and onboarding positions within various departments up to GS- 14 positions- Organize and participate in recruitment and community outreach events with local schools, law enforcement agencies and businesses- Facilitated promotions and career advancement opportunities for employees, including conducting promotion evaluations, salary negotiations, and coordinating with relevant stakeholders.- Managed retirement and resignation processes, including exit interviews, offboarding procedures, and knowledge transfer to ensure a smooth transition for departing employees.- Coordinated military leave requests, including compliance with applicable laws and regulations, and provided support to employees during their absence and upon their return.- Served as Aegis Representative, provided counsel and expressed the administrative and operational viewpoints of FBI employees to the Director, Senior Staff and Executive Management- Organized and facilitated quarterly meetings with the Special Agent in Charge to raise concerns, ask questions, share ideas, and explore opportunities for collaboration and improvement within the St. Louis Field office- Oversaw time and attendance tracking systems, including reviewing and approving timecards, managing leave balances, and addressing attendance issues- Gather, update, and maintain employees’ personnel, medical and security records- Maintain cooperative relationships to liaison with St. Louis field office staff, all levels of management, and outside agencies to include state and local law enforcement and other government entities- Serve as the President of the FBI Recreation Association. Plan and organize events for staff and their family members, and design and coordinate shipment of merchandise in conjunction with third party brands.

- Led the development and implementation of the Health Homes program within four counties across Central New York, overseeing all aspects of program planning, execution, and evaluation- Managed the recruitment, hiring, and onboarding process for a team of Care Managers, ensuring the selection of qualified candidates and the successful integration of new hires into the organization- Worked with hospitals, law enforcement, and schools to triage and provide crisis intervention and assistance to victims of complex trauma, providing training when necessary- Coordinated services within the community for youths and families in order to reduce mental and physical health hospitalizations- Developed and analyzed agency policy in ordinance of New York State and Medicaid guidelines- Compiled billing data to conduct cost analysis, send monthly reports to Vice President of Community - Based Interventions and Vice President of Finance - Conducted pre- and post-assessments in order to measure program quality and effectiveness by data collection and analysis- Supervised Master level interns in their fieldwork, overseeing the entire range of field experience. - Ensure the interns’ activities are meeting field education objectives. Develop and sign the intern’s educational contact and make ongoing revisions as necessary.- Collaborated with the Social Media team to develop electronic and paper materials and informational packets- Provided 24 hour on call support

- Review program referrals and determine if the program is appropriate (youth must have experienced trauma and perpetrated a crime)- Coordinate with service providers for youth currently in placements outside of their home (juvenile detention centers, mental health facilities and other treatment centers)- Work with hospitals, law enforcement, and schools to triage and provide crisis intervention and assistance to victims - Assist in the reintegration of youth back into their home and community - Create individualized treatment plan, utilizing Trauma Systems Therapy - Provide family therapy twice a week, working on communication, healthy relationships, and a safe home environment- Conduct individual therapy three times a week, focusing on crisis management, de-escalation techniques and coping skills - Collaborate with the schools to provide therapeutic and educational support - Coordinate the appropriate referrals for youth and their families, as they relate to specific needs (drug treatment, bereavement therapy, inpatient mental health)

Work with young adults, diagnosed with ED, to overcome obstacles and problems in their life.