Danielle Johannes Email & Phone Number

Halifax, Nova Scotia, Canada

Greater Toronto Area Metropolitan Area

Teaches oboe in a private lesson setting. Mentors young players by giving workshops in elementary and secondary schools and community youth bands.

Toronto, Ontario, Canada

Selling tickets and answering patron's concerns in person and over the phone for all performances held at Roy Thomson Hall and Massey Hall.Maintaining current knowledge of upcoming concerts and events as well as any discounts or special offers that might be available for select performances and completing box office duties.

Provide individuals with appointments and offer accurate information and guidance for Covid-19 vaccinations across Ontario in a high-volume inbound call environment. As a member of the Escalation Team, I have been tasked with numerous projects, including: fixing technical issues in Salesforce, completing supervisor callbacks, inputting and sorting data and rescheduling large numbers of appointments.

Greater Toronto Area Metropolitan Area

Performs educational outreach concerts in a woodwind quintet for students in elementary schools throughout the Greater Toronto Area. The quintet aims to introduce and inform young people about classical music.

Toronto, Ontario, Canada

Assisting patrons with purchasing single tickets and subscriptions through inbound phone calls using Tessitura Ticketing Software. Performing outbound calls for donation and membership renewals and assisting patrons with ticket purchases and pick up at the Four Seasons Centre. Carried out purchases for In Studio ballet classes and helped clients use the Mindbody app.

Toronto, Ontario, Canada

Selling single tickets and subscriptions to patrons of the Toronto Symphony Orchestra using Tessitura Ticketing Software. Answering patron concerns in person, and via e-mail and phone. Assisting patrons in person with seating or ticketing issues during Toronto Symphony Orchestra performances.Maintaining current knowledge of upcoming concerts and events as well as any discounts or special offers that might be available for select performances.

Toronto, Ontario, Canada

Processing subscription orders received via mail and fax into Tessitura Ticketing Software and following up with patrons regarding their subscription orders.

Etobicoke, On

Managing volunteer and paid musicians in the orchestra. Informing all personnel of weekly rehearsal details and events. Responding to inquiries from the musicians, orchestra administration and the public. Maintaining the website to reflect the current musician roster for each concert. Corresponding with guest soloists and contracting substitute musicians. Responsible for the pay roll of substitute musicians and soloists. Attending each rehearsal and concert to manage any issues that arise.

College-Conservatory Of Music, Master Of Music

Artist Diploma, Oboe Performance

Honours Bachelor Of Music, Music Performance, Oboe