Danielle Johnston Email & Phone Number

Fairhope, AL, US

Vista, California, United States

• Builds and maintains relationships with more than 180 new and existing large accounts to drive retention and achieve long-term partnerships
• Acts as the main point of contact in all matters relating to current and prospective customers within the designated territory, ensuring all needs are met
• Drives and executes sales activities and production in alignment with company and customer priorities
• Regularly collaborates with the company co-founders to identify and implement scalable strategies to enhance the overall customer experience
• Provides onboarding, training and mentorship cross-departmentally to ensure goals and tasks are aligned
• Manages the production schedule for two digital printers on Monday.com to arrange the timely customer delivery of an average of 3 to 4 million cans per month

Oceanside, CA

• Consistently increased overall sales by more than 18% year over year
• Created and continuously updated sales order processing related KPI’s to monitor successes and failures
• Developed strategies resulting in the creation of new market share opportunities
• Responsible for inventory forecasting, ordering and the management of quarterly cycle counts
• Managed invoices, sales tax exemptions, collection payments and bi-weekly payroll
• Collaborated with key partners on effective marketing and advertising efforts

Crestview, Florida

• Responsible for meeting monthly hiring quotas to ensure multiple lines of business in a call center of 550+ are properly staffed
• Recommended and negotiated employment offers daily
• Consistently maintained a tight schedule for processing candidate applications, offer letters, background checks and drug screens
• Introduced new hires to the company and walked them through the interviewing, hiring and first day training processes
• Served as an employee advocate for new hires, as well as established employees
• Completed all new-hire paperwork and I9 documentation with candidates who meet the expectations of the job

Chicago, IL

• Strategized and managed the agent recruiting process using Broker Metrics and other recruiting databases
• Responsible for staff and agent training in three offices throughout the Chicagoland area
• Collaborated with the executive team daily to create, improve and implement new processes company-wide
• Acted as a first point of reference for new and existing agents, as well as staff members and the executive team
• Organized and executed new agent orientation programs
• Created and coordinated 12 to 15 annual events, including an annual charity event with more than five hundred attendees, which raised over $75,000 in the first year

Chicago, IL

• Supervised 6 analysts’ auditing processes to ensure daily deliverables were met in a timely and accurate manner
• Served as a point person for team members, clients and other partner groups to provide technical and analytical information and clarity on client specific inquiries
• Created macros and formulas using Excel to improve the timeliness and accuracy of reports
• Ensured that client-specific as well as core procedures were adhered to on a daily basis
• Responsible for overseeing the auditing of monthly and annual reports including 5500 financial statements

Chicago, IL

• Generated accurate and timely calculations of daily Net Asset Value Reports for a client with over $5 Billion in assets under management
• Appointed to member of the global team involved in valuing unique plans based in foreign currencies
• Sustained 100% NAV accuracy resulting in a client being taken off high risk after six months
• Prepared monthly reports to reconcile cash, tax reclaims and assets and liabilities within funds
• Analyzed proper accounting of Domestic and Global Futures, swaps, fees and corporate actions
• Promoted from Analyst to Senior Analyst in May 2010

Bachelor Of Science (B.S.), Marketing And Finance

Education record