Danielle S. Email & Phone Number

Manchester, United Kingdom

I manage a network people, engaging with senior leadership, stakeholders, understanding objectives of a wider team, and delivering presentations on a number of subjects from the Digital Eagles initiative, to the BBC Micro:Bit.

Nominated to be the citizenship ambassador. Responsibilities included researching and choosing charities to support, organising and promoting events inside and outside working hours.Managing and resolving large volume ATM discrepancies, in particular between 3 sites that were placed site by side. Liaising with the cash supplier and cash carrier I was able to determine which funds belonged to which site resolving errors totaling in excess of £1.5 millionCreated process to remove the risk of incorrect replenishments at site where there are 2 or more Barclays ATMs which is still in place to this day.Played a lead role in a team chosen to travel to Bradford on daily basis to learn a new process, and move that process from one site to another seamlessly. This involves managing the training needs of others, providing updates to key stakeholders, and ensuring the project was completed within set deadlines provided.

Manchester

Main responsibilities and key achievements include:Managing the cash forecasting for Barclays Remote ATM Estate (Non branch managed) this involves analysing usage on each Machine using in house systems as well as Microsoft excel. I am also responsible for analysing sites that have ran out of cash, or have dispensed a higher volume of cash than normal. I have reviewed a number of processes over the last 12 months, and put a number of improvements in place creating more streamlined and lean processes, including moving paper based process over to electronic and delivering the relevant training around those processes, creating a cost & FTE saving.Deputy Team Leader: For a time I took on the additional responsibility of Deputy Team Leader, managing and organising workflow, sickness and holidays, keeping the workflow within SLA, managing the teams Skills Matrix, organising cross training, and managing KPIsTech Bar Lead: I am the Digital Lead on site. This involves supporting over 1,000 people on site with Digital Transformation and engagement, working with the Strategic Transformation team and Digital Leaders. During this time I have won awards, including, creating and branding training content to be used internally and externally on subjects such as coding, social media and keeping children safe online. Building external relationships, by attending events across the northwest, such as PlayExpo, Barclays were there to showcase our code playground sessions. The event was attended by over 19,000 people throughout the weekend. For Salford City Council’s Big Day Out, I lead a team who taught over 200 children how to code throughout the day.I have also delivered training sessions in digital technology to retired staff, delivered money skills to children between the ages of 10-11, most recently visited the Poppy Day Care Centre in Salford, using technology such as YouTube and apps, to help stimulate / support those suffering with Dementia.