Danielle Matney Email & Phone Number

Remote

Remote

Englewood, Co, United States

Charlotte, North Carolina Area

• Performed system analysis, documentation, testing, implementation and user support for platform transitions• Investigated and addressed DealCloud system issues to enhance usability and improve functionality• Coordinated statistical data analysis, design, and information flow• Prioritized tasks and carefully managed time to consistently meet delivery dates• Worked with Product team to create prototypes of new designs and training materials• Mapped current business and operational processes and offered recommendations for improvement• Client Site auditing to catch any errors that occurred during project implementation that had not previously been corrected.

Charlotte, North Carolina Area

• Scheduled appointments with Investment Banking professionals to handle specialized customer needs• Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues• Developed and implemented pursuit plans for all opportunities with assigned key accounts• Recommended changes, improvements or enhancements in products according to customer feedback• Provided technical troubleshooting and problem solving for clients with installed equipment/system issues

Charlotte, North Carolina

- Work directly and assist three litigation attorneys, day to day; assisted other attorneys as needed.- Oversaw attorneys' scheduling; point of contact for clients, opposing counsel; draft expense reports and attorneys' billable hours; transcribe attorney dictations.- Open new case files; preform conflicts check on all clients; file all pleadings either to the courthouse or electronically with CM/ECF; maintained case pleadings index; collected crucial documents/information for discovery.- Maintained case files both electronic and physical files to ensure most efficient process for each attorney.- Computer programs mastered: JuraLaw, Juris Suite, Pacer and Lexis Advance.

Charlotte, North Carolina

- Work directly under and report to pre-litigation attorney for over 500 cases at any given time. - Organize all medical information to determine accident related medical treatment within client's file before handing off to negotiators in order to argue best settlement for client.- Assist IT Manager in developing as well as maintaining firm dashboard to easily track department goals. - Re-structured the entire Medical Department to increase overall production of work. - Experience with Needles, Docuware, and Ring Central legal services software program.- Provided data driven and analysis support for new legal processes.- Developed and launched the structure of department dashboard to accurately show reports for all cases and their status.- Assisted in developing, implementing and maintaining department procedures as well as conducted multiple training sessions.- Increased total number of completed files by 150% in the first 6 months.

Bachelor Of Science (B.S.), Psychology

Bachelor Of Arts (B.A.), Criminal Justice And Corrections