Danielle Conroy Email & Phone Number

Portland, Oregon Area

Principal author and designer of ShiftWise VMS learning content, responsible for developing digital in-app training (WalkMe), eLearning courses (Articulate 360, Adobe Captivate), job aids, quick reference guides, infographics, and videos to elevate customer proficiency using ShiftWise technology. Key achievements:* Driving digital adoption and “just in time” learning as the lead WalkMe solutions engineer and project manager for the ShiftWise VMS platform — recognized as a Top 100 DAP Professional of 2024;* Creating engaging, informative eLearning courses suitable for novice and expert ShiftWise VMS users;* Writing concise, comprehensive technical documentation to empower new users to master system functionality;* Partnering with Marketing to develop multimedia videos in support of new products; * Energizing new hires by creating the first-ever ShiftWise new hire orientation program; and * Administering an online Learning Center (LMS) to facilitate training 24 hours a day, 7 days a week.

Ny, Ny; Portland, Or

Partnered with senior leadership, subject matter experts, cross-functional teams, and external vendors to shape company culture and mitigate key risks. Together, we delivered award-winning communication and training initiatives to 57,000 colleagues in more than 130 countries. Responsible for writing internal compliance communications campaigns and designing interactive eLearning courses.

Greater New York City Area

Managed global, multifaceted, C-Suite sponsored projects on behalf of the Risk & Compliance team. Winner of the CEO Recognition Award for outstanding service.

Greater New York City Area

Supported five senior Compliance officers by managing multiple calendars; writing and copy editing internal communications and presentations; maintaining confidential Board materials, meeting minutes, and audit findings; processing invoices; and arranging extensive travel, large-scale events, and global training sessions.

Greater New York City Area

On-site consultant for a 24/7 desktop publishing and graphic design center, responsible for creating, designing, and editing pitch books, presentations, training materials, and intricate maps in a fast-paced, client-driven environment.

Greater New York City Area

Performed professionally with numerous regional theaters, national touring companies, and local NYC venues.

Greater New York City Area

Provided customer service and project management expertise for this non-profit Broadway and Off-Broadway theater company. Responsible for generating individual ticket sales, renewing subscription packages for 45,000 theatergoers annually, and managing a four-play season package offered jointly with the Golden Theatre Company.

M.A., Corporate Communications, G.P.A. 3.98

Activities and Societies: BCCGSA (Baruch Corporate Communication Graduate Student Association)

B.F.A., Music Theater (Hartt School), G.P.A. 3.96

Articulate Storyline For Next Level Design Certificate

Articulate Storyline 3-Day Expert Training

Captivate 8 Certificate

Professional Certification As An Elearning Specialist