Practice Manager for a 4-doctor adult gastroenterology Office Practice. Responsible for the day-to-day administrative operations, front and back operations, building management, patient relations and escalations, staff management, coordinating staff schedules, staff training, and providing basic HR duties including but not limited to hiring decisions, basic disciplinary actions, and terminations with HR support. Maintain a professional and safe work environment for patients and staff with the primary goal of high-quality gastroenterology care and exceptional customer care experience. Collaborate with nurses, doctors, executives, and all administrative staff. Maintain and update office policies and procedures. Comply and reinforce OSHA/CDC and company healthcare compliance. Pathology lab management. Interaction with vendors, IT support, and surgical centers.Employee relations: staff training, cross-training, staff meetings, employee reviews, address basic employee performance/behavior concerns, including hiring and termination procedures. Administrative duties: Approve payroll, and submit mileage/toll/miscellaneous reimbursement. Approve time off and vacations. day-to-day operations: maintain and update provider schedules, and staffing schedules. Organize and maintain administrative records, banking, bill pay, and practice clinical & administrative inventory. Maintain, order, and invoice medical and office supplies. Bookkeeping: Bank deposits, uploading invoices to bill.com, mail payments, etc. Hospital credentialing. Billing: data entry and processing. As needed: monthly collections, marketing properties, property maintenance. Patient-Related: Manage patient inquiries and complaintsPractice & Building: Regulatory compliance, records, Safety Officer property inspections to ensure compliance, and schedule maintenance and repairs as needed.

Cross-functional role responsible for ensuring all elements of a given project are effectively organized to facilitate project completion and successful outcomes. Works closely with the Senior Corporate Manager and Corporate Practice Administrator to meet the company’s objectives as it relates to Value-Based Care and the BASS Corporate divisions. High degree of organization, effective communication, attention-to-detail, strong interpersonal and strategic decision-making skills. Proficiency with Microsoft Office Suite and Epic EHR software. Coordinate project resources, equipment, and information.Manage project timelines and oversee project implementation. Create and maintain project documentation, plans, and reports. Communicate project updates to relevant stakeholders. Perform descriptive and diagnostic data analysis. Manage data repositories for Value-Based Care, BASS Corporate, OSHA compliance, and BASS Training Program. Conduct phone screenings and initial interviews for perspective BASS Corporate and BASS Training Program employees. Create resources and training materials to promote efficiency within each project. Assist with VBC annual GPRO submission. Assist with practice openings and closures throughout Bay Area.

Cross-functional role in both Operations Department and BASS Corporate Divisions as administrative assistant.

Oversee BASS recruiting and onboarding departments for all new hires. Program manager for BASS Professional Training Program which trains recent grads (Medical Assistants & Medical Receptionists) for available positions with company

Recruiting and onboarding of new hires. Conduct biweekly new employee orientation. Project manager for annual BASS Career & Perks Fair. Project Manager for BASS Professional Training Program. Payroll support.

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Worked as a graduate consultant for Sanofi Argentina. Read about my experience below.

Lead weekly discussions with students on various topics of leadership. Supported students in the program with navigating academic, social, and personal issues. Created and managed social media pages for leadership program. Assisted and planned events that engaged members to become active leaders on campus and beyond.

Maintained a safe and quiet environment to facilitate learning for all studentsManaged the adherence of the rules and guidelines of the Tutoring and Learning Center. Worked during final year of undergrad education

Worked with elderly residents that suffer from Alzheimer's and Dementia by providing activities that stimulate the mind