• Ran a trial, independently representing a defendant in an aggravated menacing and resisting arrest charge, while—only supervised—by a licensed attorney to ensure a vigorous defense. This included gaining first-hand life experience in the following:• Motion Practice;• Opening Statements;• Cross examinations; here, on two Toledo Police Officers;• Prepared Exhibits, including video evidence;• Making timely objections;• Compelling closing argument.• Negotiated with prosecutors to amend charges and come to a resolution that best suited the interests and desires of each client.• Advocated in court, speaking on the record countless times (100+) pertaining to mitigating circumstances that should be considered for sentencing.• Discussed plea offers and case specifics with clients, counseling each to ensure complete understanding of plea options.• Covered responsibilities in Toledo Municipal Court, which included assisting clients with rescheduling missed court dates, resolving warrants, outstanding fines, acquiring licensure, etc.• Worked in Felony Arraignment Court, responsibilities included counseling clients held in custody regarding their charges and expected procedure throughout the felony arraignment process.• In Felony Common Pleas Court, assisted Defense at a bench trial, successfully satisfying the burden by which the client was found not guilty by reason of insanity.• Filed a Motion to Suppress Evidence, resulting in a reduction of charges for my client due to the strength of the motion, where the police officer had violated his 4th Amendment and 5th Amendment constitutional rights by placing him under arrest without reading him his Miranda rights.

Filed petitions with United States Tax Court pertaining to Innocent Spouse proceedings.Interfaced with IRS officers to conduct hearings and assist clients with investigations.Reviewed and analyzed Profit and Loss Statements for clients, primarily local Toledo businesses.Prepared Collection Due Process Appeals and Offers in Compromise to relieve a portion of, and up to all, tax burdens for our client, and assisted in supervising IRS Audits.Discussed tax-related legal concerns with clients, brainstorming and providing possible solutions.Reviewed and Analyzed Profit and Loss Statements to better allow clients to track their money.Maintained daily office duties—scheduled client meetings, managing the calendar entirely, retrieved and opened mail, corresponded with clients and attorneys by email, organized client files, retrieved phone messages, handled the client billing, etc.

Responsible for generating sales of Home Equity Lines of Credit and Home Equity Loans through leads and applications obtained, but not limited through Internet based partners, bank website, retail branch network, internal phone referrals, and other direct to customer campaigns. Through timely and responsive customer contact; needs based selling techniques; and by adhering to all applicable guidelines, meet production and customer satisfaction targets.--Determine the customer’s financial objectives using needs based sales processes, review the customer’s lending needs, structure an appropriate loan commitment which meets their needs and conforms to credit policy, and provide the client with their customized loan solution.--Coordinate with the customer or third parties for information and document gathering and scheduling issues.--Follow customer loans through the loan life cycle; track and monitor leads, prepare projection reports, and maintain an active referral base.--Effectively collaborate with Loan Processing, Underwriting, Compliance, and other internal Home Equity departments as necessary to ensure all loan conditions are met in a timely and accurate manner.--Maintain expertise in loan origination system(s) to ensure timely and accurate processing--Provide clear, concise, and customer-focused communication throughout the process and insure that the customer is provided with current updates on the status of their request. --Monitor workflow from application to closing. Maintain extensive knowledge of equity products, policies and procedures, industry standards and guidelines, as they relate to National Home Equity. Forecasting monthly closings and compare to goals. --Responsible for meeting production standards as established by the manager of the area. Responsible for timely delivery of underwriting decisions. Responsible for total quality and accuracy of loan packages, i.e., HMDA, Fraud Reviews, Quality Control, and Compliance.

Meet and exceed sales goals while providing above and beyond customer service levels in customer facing and phone interactions.Effectively manage customer service relationships with Charter One while customizing the banking relationship based on customer's banking and financial needs. Identify opportunity for sales and cross sell of multiple banking products.Create and cultivate new banking and business relationships within the local community.Maintain up to date industry relevant government regulation and training.

Vault Teller responsible for ordering, recieving, verifying and distributing cash in personal drawer and balancing the branch at the end of the eveningPerformed opening and closing procedures at branch.Promoted the bank’s products and services; consistently cross-sells bank products at every opportunity.