Project Manager-Patent Business Operations
CurrentLed the development and enhancement of in-house patent management software, focusing on prosecution workflows, processes, and the invention disclosure submission module. Authored best practice documentation and conducted user training for internal and external stakeholders. Recognized as a subject matter expert and primary resource for patent management processes. Played a key role in implementing cost structures and caps within the system and managed the training and onboarding of approximately 350 U.S. law firm users. Planned and executed software updates for all users, ensuring smooth and efficient operations within a complex environment.