Customizable and judgement-free cleaning and organizing services in the Greater Atlanta area! Life happens. #DandiIsHere 🌻• Residential • Commercial• Move In/Out• Deep Clean• Organizational Systems

Personal Assistant to high end clients in the Atlanta/Buckhead area. Prioritize and manage multifaceted services from running errands, coordinating calendars, organizing files and emails, and connecting with vendors to finalize projects. ● Designed organization solutions for home, office, and calendars. ● Instituted preferred providers list for landscaping, dry cleaning, construction, cleaning, interior design services. ● Managed tasks in CRM system for clients and company success. ● Met with clients to evaluate and execute organizational goals. ● Develop various communication systems to reach team members, providers, and clients effectively.

Sales Support Coordinator responsible for Orkin corporate accounts nationwide. Daily operations includes supporting three national account sales managers and handling the top customers within the company. Monitoring field performance, developing strategies to handle effective improvements for service, and onboarding new clients. ● Conduct customer required training within field for federal compliance● Train and advise new associates on procedures and company policies ● Create new scopes of service for local branches to execute● Monitor assigned projects for accuracy and completion● Daily audit and nationwide performance audits on field entries for services rendered● Organizing meetings and maintaining calendars for account managers

Manager responsible for financials, customer satisfaction, and training. Multi-functional problem solver delivering impeccable customer service while managing a team of associates to meet customer needs through training, scheduling, and conflict resolution. Oversaw HR responsibilities including recruitment, hiring and development of staff. -Developed and Executed Training Sessions-Supervised staff of up to 25 employees on a daily basis-Managed nightly Revenues of approximately $26,000-Improved efficiency and table-turn times to achieve a 15% gain in daily covers -Partnered with bartenders to create signature cocktails that increased bar revenues -Helped plan and develop menus and specials according to budget-Stocked inventory and placed orders with suppliers-Daily Stock Control and full weekly audit-Coordinated with General Manager to plan big events

Administrative assistant who structured and implemented programs and policies in the areas of training, new-employee orientation, and mobile application development. I played a key role in ensuring the successful launch of the company in Atlanta and I assisted with the mobile applications product improvement. -Identified features and bug fixes to improve the mobile application experience for employees and customers -Teach employees and clients to use the mobile application -Created and lead the new hire orientations and on-boarding-Instituted preferred providers list for landscaping, dry cleaning, construction, cleaning, interior design services. -Trained associates on procedures to follow company policies

Human Resources Coordinator responsible for all benefit programs, data entry, payroll, problem resolution and associate concerns. I monitored and developed new initiatives for the career-pathing program.-Freed up human resources bandwidth for by increasing utilization of self-service tools-Conducted orientations and training for new hires as well as exit interviews for departing employees-Benefits coordinator for over 25 employees-Provided administrative support to HR Director and the Director of Operations-Conducted recruitment effort for all personnel, including job postings -Facilitated new-employee orientations

Front of house manager who recruited, trained, and oversaw high-performance team of 20 to support 100 covers. I devised creative and cost-effective programs that increased employee satisfaction and productivity.-Prepared private dining rooms according to strict client specifications-Created client relationships resulting in multiple and repeated bookings-Prepared payroll and schedules for employees

Banquet Captain who collaborated with the catering and sales staff to design personalized floor plans, décor, logistics, and staff for small and large events. I built a dynamic team and increased performance by creating a customer focused culture.-Planned and executed over 100 events, both formal and informal-Managed budgets of $5,000+ for events-Executed protocol to train new staff and implement learnings-Extensive one on one customer interaction to ensure a great experience