Supports the Third Party Client Management group with managing post closing issues by reaching out to the correspondent clients and brokers. Assists with annual reviews, client approvals, monthly and weekly reporting and any day to day account resolution issues. Manages and distributes informational bulletins, and creates and distributes invoices to our clients for outstanding fees.

Managed daily center operations, payroll and time keeping, volunteer and staff scheduling and management, program and curriculum development.

Worked as the Executive Assistant to the State Leader for the Church of God in Ohio. Duties include answering and returning calls, taking messages, writing and sending emails and letters on behalf of the Bishop, creating travel schedules, event planning and any other administrative tasks requested by the Bishop.

Assisted the State treasurer in data entry, reconciliation and bookkeeping duties.

Review of all electronic money movement including international wires, bill payment transactions, and other electronic money movement for fraudulent activity. Contacted customers to review account transactions and decisioned accounts. Reviewed international and high dollar wires for money laundering and fraudulent activity.

My duties included event planning, serving as assistant to the Executive Director, liaison for our board, creation and distribution of press releases and other printed materials, in addition to managing the day to day administrative tasks in the office.

Consists of over 1600 members in the Central Ohio region.• Manage and guide a group of 10-15 leadership team members along with my Co-Chair• Delegate the planning of events focused on the retention and development of women at JPMorgan Chase• Contribute time and resources to charitable events in the area that share the same goal and mission of WIN• Attend and lead meetings and conference calls• Gain sponsors, including often meeting with Line of Business Executives to speak about our goals and accomplishments and how they can contribute to our cause

Internal audit of department processes including Home Equity fraudulent advances, AMLidentification, Mortgage and Home Equity Auto-charge transactions, payoffs, in addition to otherHome Equity operational processes• Identify process risks and gaps and proposing process improvements.• Management and resolution of department projects and escalated issues. I am• Distribution of monthly, weekly and yearly department reporting and statistics using Access andExcel• Manage, review, and upload all department procedures - maintained 100% departmentcompliance for almost 2 years• Create test scripts for department UDBA's• Create and maintain department spreadsheets• Train new and current employees• Assisted with creation and training for the new Procedure Writing classes in 2013• Work as a liaison to audit groups such as Phoenix, RCSA and OCC to provide assistance with testing and analysis• Nominated as Editor of The Paper Trail, a Line of Business-wide newsletter, using the editing toolMS Publisher

Serviced Home Equity and Personal loans and lines of credit for internal branch partners. Handled escalations and resolutions of branch issues and department reporting.