Danielle Tiedemann Email & Phone Number

Portland, OR, US

Greater New York City Area

• Assisted CMO with a focus on accurately relaying phone messages, drafting external and internal correspondence and anticipated the needs of the CMO while maintaining a high level of proactivity and confidentiality.
• Handled tasks associated with document production and distribution for a firm of 150+ attorneys including: creating and revising attorney resumes, proofreading and blacklining practice materials, and copying and.
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• Assisted domestic and international fifteen-person marketing team by providing administrative support including phone handling, scheduling and preparation of materials.
• Maintained marketing spreadsheets, databases, firm website and inventories with statistical, financial and non-financial information.
• Served as liaison between CMO, marketing team and attorneys to maintain effective team relationships, high level of productivity and provide conflict resolution services when necessary.

Portland, Oregon Area

• Certified team trainer for new baristas.
• Opened/closed store while maintaining cleanliness and organization.
• Built professional relationships with customers to ensure highest quality of customer service.
• Maintained and logged display temperatures and food and coffee inventory.
• Responsible for reporting, logging, and dispersing employee money tips.
• Created and designed the required seasonal marketing campaigns for product and coffee sales.

• Performed conflict checks and conducted intake interviews on potential clients.
• Used Time Matters software to schedule clients, process conflict checks, transcribe case notes, and record client phone calls.
• Prepared casefiles for client court hearings.
• Maintained confidentiality while verifying student enrollment, tuition payments, and discussion of ongoing casefiles with attorneys.
• Nominated for Student Employee of the Year (2017).