Danielle Stevens Email & Phone Number

United States

• Resolved self-service tickets out of Service Channel and Zendesk from Chico’s store personnel.
• Provided Tier 2 support and troubleshooting for POTS phones, PlayNetwork curio players and different models of amplifiers.
• Dispatched and directed outsourced technicians to resolve issues at the retail locations.

Atlanta Metropolitan Area

• Assist students and families in personal and emotional issues by contact through phone, text, Facebook, and other media.
• Organize and lead monthly youth group meetings.
• Research, plan and implement bible lessons, speak outs, activities etc.

Atlanta, Georgia, United States

* Memorizes musical selections and routines.* Apply knowledge of harmony, melody, rhythm, and voice production during live performances and recordings.* Sings different styles, including gospel and rhythm and blues.* Sing as a soloist and as a member of a vocal group.* Rehearse music and parts to prepare for performances.* Write lyrics to songs.

United States

• Answered incoming calls in a timely manner, with professionalism and clear a tone.
• Take accurate messages, for account mangers, and responded to emails promptly.
• Provided order status, checked inventory, scheduled returns, filed shipping claims, notated accounts, handled complaints, and assisted with billing inquiries.
• Worked with other Global Electronic associates, product managers, and partners to gather information, resolve customer needs, and improve processes.