• Managing the set up and maintenance of the Practice Manager software to capture profitability on jobs and clients• Drafting & formatting of HR policies• Providing IT support including setting up of systems for new staff, maintaining electronic filing system, resolving IT problems• Generating detailed client invoices• Processing invoices & bills in Xero• Arranging travel & conference bookings• Providing ad-hoc support for the business Partners

Set up and managed own Kindermusik studio offering music classes for children up to 7 years of age. Expanded from a home-based studio to opening classes on the Gold Coast. Specialised in creating fun, imaginative activities to stimulate brain and overall child development.

• Designed and delivered performance management and appraisal workshops• Facilitated team effectiveness events• Redesigned and delivered induction training• Conducted Myers Briggs coaching sessions• Consulted on development needs for internal clients• Managed the training budget

Facilitator for the PhD Graduate Business Skills Programme. Competencies included teambuilding, creative problem solving, networking, communication and interviewing skills. Tools used included Myers-Briggs Type Indicator, Belbin Team Roles, Learning Styles Questionnaire, Career Orientation Questionnaire.Facilitator for activity-based teambuilding and leadership training program for graduates and young managers.

Managed the design and execution of the global Graduate Training Programme for the driven, energised graduates starting with the bank.

• Designed and delivered performance management and competency-based interviewing training courses• Delivered performance management briefings to internal clients• Presented and produced corporate training videos for global distribution• Project managed the development of e-learning courses• Designed, printed and distributed internal marketing materials

• Conducted group induction sessions and exit interviews• Assisted in the screening and dissemination of CVs• Assisted in the development of the Bank’s Self Development Programme website• Provided administration and secretarial support to a team of Human Resources managers