D. Mac Miller Email & Phone Number

Boulder, Colorado, United States

Boulder, Colorado, United States

With my promotion to TPM from Associate TPM, I carry on doing all of the same tasks as before, but have expanded my roles and responsibilities even further. This includes becoming the day-to-day contact for some of our most important Workflow Automation (WFA) clients, having more of a say on the direction of the product; what type of work we do; etc., and helping others on-board to the product. All of this has led me to become a SME on our WFA software.

Boulder, Colorado, United States

- Act as a trusted advisor for our utility partners managing the execution of on-going program adjustments including planning, project management, and client engagement focusing on keeping programs up-to-date and keeping our clients highly satisfied.- Act as internal point of contact for operational work, managing ticket creation, tracking to deliverables, and tracking to promised timelines.- Proactively communicate with customers via phone, email, etc. to ensure effective and delightful user experiences. - Create and maintain standard operating procedures and documentation for operational work, such as checklists, change management documentation, and other templates.- Maintain user guides, training material, and operational manuals as changes are made to live programs.- Ensure changes and updates are completed as intended and free from significant bugs before being delivered to the client.- Test development work associated with operational changes and generally own review and rollout of these operational changes.- Actively communicate with other Uplight teams to promote client needs and ensure delivery of work as outlined in scopes of work.- Monitor questions and develop upstream solutions to recurring problems.

Denver Metropolitan Area

Managed the day-to-day operations of our Retail Rebates software product. This included regular coordination between our retail partners and utility clients, as well as a host of internal teams including engineering, customer success, etc.

Boulder, Colorado, United States

- Collaborated with team members to plan and execute the weekly disbursement schedule- Managed entire “fact” submission process, including but not limited to verifying insurance, assessing design plans, checking equipment specs, researching partner organizations to help make an informed lending decision- Conducted due diligence into all relevant entities involved in a project including developers, O&M providers, EPCs, SPEs, and off-takers to ensure that these entities met our requirements to fund the project- Led a project where I aggregated, cleaned, and analyzed 100+ historical equipment invoice data which helped to inform how we sized our loans. Results were shared with the entire company, CEO- Contracted deals that made it through our Credit Committee by generating all necessary loan documents- Audited loan sale packages to ensure capital providers received all fully-executed, correct documents

Boulder, Colorado

Boston, Ma

Greater Boston Area

MassCEC is a quasi-public economic development agency dedicated to the advancement of clean technology and energy in the Commonwealth of Massachusetts. I work for the Investments division at MassCEC. The Investments division makes debt and equity investments in cleantech and clean energy startups in the Commonwealth.My responsibilities as the Investments fellow include:- Track, analyze and evaluate new clean energy investment opportunities;- Evaluate and review applications for MassCEC funding and supporting materials, and conduct due diligence, including business plan evaluation, general, financial, and technical due diligence;- Assist in preparation of presentations and recommendations for investment to senior management, the Investments Committee and the Board of Directors;- Provide assistance and feedback to portfolio companies and recommend to the Managing Director any actions to be taken by MassCEC; - Assist in semi-annual Request for Information (RFI) process for existing portfolio companies, including analysis of financial statements;- Stay up to date on clean energy industry trends to ensure MassCEC industry support programs are relevant and resources focused on the best opportunities;- Develop and provide business support services to small companies looking for support from the MassCEC;- Play a role representing the MassCEC at meetings, conferences and working sessions;- Operate and maintain the customer relationship management system (CRM); and- Assist with administrative duties such as meeting notes, preparing agendas, and scheduling meetings

Cambridge/West Concord, Ma

KAYAK is one of the world's leading travel sites. During my time on the Data Team, I worked as a Data Specialist/Hotel Data Admin Intern. Some of my responsibilities included:- Evaluated the quality of data from our network of providers to determine if it met the criteria for our website;- Headed and worked on multiple projects relating to car and hotel data;- Gained a working knowledge of SQL and used it to QA tasks for the team

Charlotte, North Carolina Area

During my time at Providence Country Club, I learned how to work in a kitchen/fine dining. For example, throughout a normal day, tasks would include having to run food, garnish dishes, set tables, set up various buffets, etc. I had to complete all of these tasks in a timely manner while communicating with my co-workers.

Bachelor Of Science - Bs, Economics

Activities and Societies: N.U.in Alumni Ambassador; Economics Society social, writing team, and fiscal challenge team member; Council.

Business

High School

Activities and Societies: Varsity Hockey, National Honor Society