Daniel Maile Email and Phone Number
Respected management, operations, relationship and customer development executive with 15 years-experience. Sector experience in hospitality, retail, business supplies, equipment and procurement. Served customers in many of UK's top hospitality businesses. Broad range of customer service, management and team development skills - delivering first-rate customer service whilst aiding the success of my employer's businesses. From order management through to customer relationship management, to event support and health & safety. I ensure that any business I've worked for or managed are supported and all clients are well looked after. Cross-cultural experience in the UK & Asia Pacific. Hard-working, personable and enthusiastic. Visited over 20 countries and 20 US states.Demonstrated history of working in the business supplies and equipment industry. Skilled in Microsoft Excel, Customer Service, Retail, Sales, and Team Building. Strong operations professional graduated from Queens school Cambridgeshire. Key Skills:• Team management & leadership• Digital, Web and Socia l Media management• Administration skills• Sales skills• Excellent customer serviceTechnical Skills:• Microsoft Office (Word, Powerpoint, Excel)• CRM Systems e.g. Zoho• Windows/ OSX navigation• Fast learner with individual booking & EPOS systems
Mac & Wild
View- Website:
- macandwild.com
- Employees:
- 29
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Critical Care Support WorkerDedicated Care Apr 2022 - PresentNorfolk
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Waiter, Mac & WildMac & Wild Oct 2016 - PresentLondon, United Kingdom• Lead host for London’s favourite Scottish Restaurant. Mac & Wild began its journey as a Scottish street food sensation, serving up one of Scotland's finest exports, wild game, for London’s everyday people• Responsibilities included meeting and greeting, managing the booking system, responding to enquiries and emails, preparing the staff rotation and acting as a point of contact for corporate events. Assisted with waiting and bar work. -
Supervisor & Bar Manager, The Old Ivy House & Wood StreetThe Old Ivy House & Wood Street Bar & Restaurant Nov 2017 - Mar 2019London, United Kingdom• Various supervisory roles in two iconic London bars & restaurants – The Old Ivy House & Wood Street• Prioritized and juggled dozens of simultaneous responsibilities including accounting, stock control, bar cellar management and event management• Management of entire group’s digital and social media presence• Act as a “sales rep” for the restaurant, selling add-ons and extras to achieve one of the highest per-ticket and per-night sales averages. Trained numerous new… Show more • Various supervisory roles in two iconic London bars & restaurants – The Old Ivy House & Wood Street• Prioritized and juggled dozens of simultaneous responsibilities including accounting, stock control, bar cellar management and event management• Management of entire group’s digital and social media presence• Act as a “sales rep” for the restaurant, selling add-ons and extras to achieve one of the highest per-ticket and per-night sales averages. Trained numerous new hires• Built a loyal clientele of regulars in addition to the tourist trade. Show less
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Bar & Restaurant Manager, Rabot 1745Hotel Chocolat Jul 2017 - Nov 2017London, United Kingdom• Unique restaurant with a bar, cafe and terrace overlooking the bustling Borough Market, Rabot 1745 has the rough-with-the-smooth charms of a Saint Lucian plantation house transported to the heart of London• Opening and closing restaurant and bar area, setting up and cleaning equipment• Meeting & greeting customers, building strong relationships and taking orders• Advising customers on meal choices and drink pairings• Resolving complaints to achieve position solutions for… Show more • Unique restaurant with a bar, cafe and terrace overlooking the bustling Borough Market, Rabot 1745 has the rough-with-the-smooth charms of a Saint Lucian plantation house transported to the heart of London• Opening and closing restaurant and bar area, setting up and cleaning equipment• Meeting & greeting customers, building strong relationships and taking orders• Advising customers on meal choices and drink pairings• Resolving complaints to achieve position solutions for customers & Rabot 1745. Show less -
Audio, Television & Beauty Department Executive, John Lewis PartnershipJohn Lewis Sep 2015 - Jul 2016London, United Kingdom• When I first started at John Lewis I was working in the Audio & Television department. During my time here, I learnt about cameras and Apple software. Promoted to the Beauty department which is a high volume sales group focused on even higher levels of customer relationship development & repeat business• Excelled in assisting and giving advice to customers, led to the highest ever increase in sales targets of any employee. Gained a broad knowledge of the products available• Exceeded… Show more • When I first started at John Lewis I was working in the Audio & Television department. During my time here, I learnt about cameras and Apple software. Promoted to the Beauty department which is a high volume sales group focused on even higher levels of customer relationship development & repeat business• Excelled in assisting and giving advice to customers, led to the highest ever increase in sales targets of any employee. Gained a broad knowledge of the products available• Exceeded customer service expectation by achieved what they wanted. Show less -
Bar Manager & Head Mixologist, Twist @ CrawfordTwist Mar 2015 - Jul 2015London, United Kingdom• Twist at Crawford, opened in September 2014, is one of newest contributions to London’s Tapas scene with food concepts from the talented head chef Eduardo Tuccillo. Twist boasts a globally influenced modern menu• Head Barman & Head Mixologist, boutique restaurant and implemented my own cocktails. Sole bartender• My time at Crawford was brief due to the company restructuring, however, during my time here I improved my cocktail knowledge and got a good understanding of Mediterranean and… Show more • Twist at Crawford, opened in September 2014, is one of newest contributions to London’s Tapas scene with food concepts from the talented head chef Eduardo Tuccillo. Twist boasts a globally influenced modern menu• Head Barman & Head Mixologist, boutique restaurant and implemented my own cocktails. Sole bartender• My time at Crawford was brief due to the company restructuring, however, during my time here I improved my cocktail knowledge and got a good understanding of Mediterranean and fusion cuisine. Show less -
Assistant Manager, The Three StagsThe Three Stags Sep 2013 - Jun 2014London, United Kingdom• My time at Three Stags, involved undertaking a number of roles - from promoting our locally sourced food to invoicing and cashing up. I feel my time at the Three Stags helped me get a real insight into management and gave me the skills to further my career• Managed hiring and development of a team of 6 staff• Managed the procurement of inventory ensuring all of our meats including fish were sustainably sourced• Setup a theatre night above the bar & restaurant• Implemented a… Show more • My time at Three Stags, involved undertaking a number of roles - from promoting our locally sourced food to invoicing and cashing up. I feel my time at the Three Stags helped me get a real insight into management and gave me the skills to further my career• Managed hiring and development of a team of 6 staff• Managed the procurement of inventory ensuring all of our meats including fish were sustainably sourced• Setup a theatre night above the bar & restaurant• Implemented a cocktail menu, cocktail training with staff. Regularly updated our menu in collaboration with the Head Chef• Responsible for all events booking, organisation and management• Achieved the highest rise of company profits over my tenure & and highest number of orders and guests. Show less -
Junior Waiter & Food Preparation Manager At Oblix At The Shard.The View From The Shard Jun 2013 - Sep 2013London, United Kingdom• High-end restaurant on the 71st floor of the Shard. My role at Oblix was as a junior waiter and food preparation manager. This included back of house preparation, and acting as a runner on the busy restaurant floor• Managing food orders and serving meals to customers. Managing stock levels behind the bar and ensuring barrels are replaced when needed• Handling complaints to provide positive solutions for customers and Oblix• Serving high end clientele. Rated one of the top… Show more • High-end restaurant on the 71st floor of the Shard. My role at Oblix was as a junior waiter and food preparation manager. This included back of house preparation, and acting as a runner on the busy restaurant floor• Managing food orders and serving meals to customers. Managing stock levels behind the bar and ensuring barrels are replaced when needed• Handling complaints to provide positive solutions for customers and Oblix• Serving high end clientele. Rated one of the top waiters. Show less -
Personal Assistant To Fergus JonesFergus Jones May 2012 - Sep 2013London, United Kingdom• Mr Jones is a high profile stock broker who regularly deals with big clients in New York and Hong Kong. He also has a portfolio of twenty race horses. My job role involved diary management, events and even home and property development.• Organised the Kentucky Darby event on behalf of Mr Jones including event management ranging from horse transportation, on-site organisation and travel arrangements for guests.
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Bar Manager At Tompkins Restaurant & Attic Bar, Pan PeninsulaTompkins International Dec 2011 - May 2012London, United Kingdom• Canary Wharf culinary outpost Tompkins, Europe’s highest bar at the time, provided Docklanders with a place to enjoy the finer things in life at their quirky 650 cover New York style bar and grill• Bar Supervisor – managed a team of 2 (waiters and bar). Trained staff on serving clientele and upselling• Created a bespoke range of cocktails which were successfully released and attributed to a 10% gain in turnover. I was headhunted for this role by management in a previous position. -
Head Waiter At Corney & BarrowCorney And Barrow Ltd Feb 2010 - Dec 2011London, United Kingdom• Corney & Barrow is one of the longest established Independent Wine Merchants in the UK – over 200 years old. It also has bar operations.• Widely regarded as one of the best staff members and had a good rapport with the clientele. My excellent rapport with customers and strong sales skill meant I was invaluable in up-selling when we needed to reach our sales targets.• Hit quarterly targets, dealt with business clientele, bookings, providing a high standard of service - waiter & bar… Show more • Corney & Barrow is one of the longest established Independent Wine Merchants in the UK – over 200 years old. It also has bar operations.• Widely regarded as one of the best staff members and had a good rapport with the clientele. My excellent rapport with customers and strong sales skill meant I was invaluable in up-selling when we needed to reach our sales targets.• Hit quarterly targets, dealt with business clientele, bookings, providing a high standard of service - waiter & bar work• Generated £3,000 in 2 hours (a sales record). Show less -
Cocktail Barman At Kaliber Bar & RestaurantKaliber Ltd Feb 2009 - Jan 2010Brisbane, Australia• Kaliber Boutique Lounge & Dining is an intimate Italian-styled restaurant lounge and bar set in the heart of the Brisbane's Brunswick Street. With tremendous mixology skills. It stands out with its sophisticated yet edgy charm.• Responsible for opening & closing, banking - cash handling, mixologist, serving guests, setting up the bar• Designed and managed our own flavoured Vodka’s in-house. -
Supervisor At Stanley’S On The ParkStanley'S On The Park Nov 2008 - Feb 2009Brisbane, Australia• Popular Brisbane, Australia Café & Bar. Responsible for Opening, closing, stock and inventory management, cash handling and accounting.• Managed a team of 3 – Coffee & Waiters.
Daniel Maile Skills
Daniel Maile Education Details
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Queens School, Cambridgeshire
Frequently Asked Questions about Daniel Maile
What company does Daniel Maile work for?
Daniel Maile works for Mac & Wild
What is Daniel Maile's role at the current company?
Daniel Maile's current role is Worked in the Hospitality sector for over 18 years.
What schools did Daniel Maile attend?
Daniel Maile attended Queens School, Cambridgeshire.
What skills is Daniel Maile known for?
Daniel Maile has skills like Retail, Sales, Customer Service, Management, Microsoft Excel, Time Management, Team Building, Marketing, Inventory Management, Leadership.
Who are Daniel Maile's colleagues?
Daniel Maile's colleagues are Martin Szabo, Samuel Vaščura, José Sanchez, Adam Maclean, Alan De Verteuil, Alexia Clinton-Smith, Ninoska Pineda.
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