ACHIEVEMENTS: 1.) Conducted the market analysis for the listing and developed marketing & ads strategy, achieving a 90% booking rate and a satisfaction score of 4.8/5.0.2.) Optimized revenues for peak tourism seasons by performing ETL process along with data viz techniques.3.) Managed all inquiries, complaints, and claims from local and international guests, P2P and remotely.

ACHIEVEMENTS: 1.) Captured 15% of the pet spa market across 10 cities and localities including Medellin, Envigado, Rionegro, Sabaneta, El Poblado, Itagui, Bello, Caldas, etc.2.) Implemented the database system in the company and CRM practices, accelerating the growth of customer’s portfolio to 120 pet stores and spas.3.) Successfully negotiated and executed the sale of the company to a larger partner by leveraging data-driven insights to showcase the company’s value. Managed the integration process, ensuring continuity.

ACHIEVEMENTS:1.) Secured long-term supply contracts with Almacenes Éxito in 2018, driving 30% annual sales growth.2.) Managed the production of up to nine cleaning and hygiene products for Almacenes Exito’s web platform.