Daniel Kovacs Email & Phone Number

Chicago, Illinois, United States

- Led a team of hundreds of staff and teachers at international schools in nine North American cities- Spearheaded initiatives and improved results measurably in quality, cost control, sales, marketing - Reduced costs in operations by over 15% by finding efficiencies and embracing innovation- Grew student enrollments consistently year over year with average of 10% increases in sales- Managed acquisitions, expansions, COVID, recruiting, downsizing, and union negotiations

Boston, Ma

- Directed three Kaplan schools in the Northeast region in all operations - Streamlined hiring, training, and performance evaluations for all staff and teacher roles - Exceeded operating income and production goals by an average of 10-20% in three locations- Completed many successful audit visits from local (BPSS, BPEE) and national (ACCET) accreditors - Created and implemented new programs including GRE/GMAT, TOEFL, and Academic Year courses

Santa Barbara, California Area

- Wrote, published, and developed new blended learning ESL learning materials- Led development and implementation of new online adaptive assessment testing- Raised quality of academic programs to highest historical student satisfaction results - Wrote and rolled out training materials & procedures for all teachers & managers in North America - Improved use of technology in the classroom by introducing IWBs and a new LMS

New York

- Directed all operations at Kaplan NYC school including academics, accommodation, student welfare- Exceeded student enrollment and operating income goals year over year by an average of 15% - Hired, trained, and supervised eleven staff members and oversaw over fifty indirect reports - Advised students on student visas, I-20s, and immigration status as Designated School Official - Improved student satisfaction processes and procedures resulting in an increase of over 15 NPS

- Managed all staff operations at Kaplan LA school with over 600 international students- Coordinated student package program, sent hundreds of students from ESL to community colleges - Produced over 20,000 student weeks to exceed operating income and other financial goals by 25%- Handled student transfers, change of status, and end of programs as a designated school official - Coordinated introduction, training, and use of new IWB technology for teachers and administrators

Midtown Manhattan

- Managed academics at two schools with over 50 direct reports including teachers & administration - Turned a school ranked last in quality of teaching to the very best at Kaplan in less than one year- Improved student outcomes for thousands by establishing performance objectives tied to the CEFR- Launched new adaptive dynamic assessment system to quickly & accurately measure progress - Led a successful audit from our accreditor ACCET and turned dozens of weaknesses to strengths

Chicago

- Managed 20 teachers and led Kaplan Chicago school to increase of 50% in student enrollments - Achieved maximum class size averages to decrease teaching costs and improve OI by 10% per year - Hired, trained, observed and reviewed dozens of teachers to deliver excellent quality of teaching- Revamped programs: TOEFL, GRE and GMAT for international students to increase enrollments - Improved quality of academic program by writing supplemental curricula and materials

Beijing, China

- Taught a broad array of classes for Chinese students including ESL, TOEFL, Business English, EAP- Prepared students for college, academic success, studying, travelling, and living abroad- Facilitated student led activities, field trips, summer program for enrichment beyond the classroom- Prepared new materials and new assessments for students to improve student speaking outcomes- Helped hundreds of Chinese students apply for and get accepted into US universities

Beijing, China

- Provided customer service at multinational property developer for hundreds of foreign owners - Translated for English speaking owners to communicate with Chinese property managers- Organized common services, site repairs, enhancements, for high end luxury condominiums - Set up activities and events for foreigners living in Beijing to increase inter-cultural exchanges - Participated in key management strategy meetings to improve offers to prospective buyers