Daniel Morrison Email & Phone Number

Woodstock, Il, Us

Woodstock, Il, Us

New York, New York, United States

Sales professional with a talent for quickly learning the business and producing results. Accustomed to handling extremely sensitive and confidential information. Flexible and versatile – able to maintain a sense of humor and remain calm under intense pressure. Thrive in deadline-driven environments and ability to lead by example.

Chicago

- Guided the company revenue to 35% year over year growth- Grew company revenue by 700%- Took the company off fleet business from zero to 8+ million dollars annually- Increased aircraft under management from 3 aircraft to 18 aircraft- Responsible for hiring and training a 4 person outside sales team and as a result flipped our business from 85% wholesale to 85% retail- Generated new business through extensive networking, cold calling and and customer referrals- Managed multiple departments including sales, marketing, accounting and dispatch (13-15 employees)

Connecticut

- Increased company charter revenue 34% year over year- Created a JetCard program “Key Club” to drive more consistent charter hours to managed fleet and prepaid revenue to company balance sheet- Built a charter sales team (both inside and outside sales team) from the ground up (hired and trained)Responsible for maintaining and enhancing Aircraft Owner and Charter customer satisfaction through constant relationship building- Generate new business (managed aircraft, charter) through extensive networking

- Responsible for the development, organization and implementation of new hire training which reduced staff turnover by 70% and resulted in an annual savings of $500,000- Created the “International Flat Fee Program” which resulted in a reduction of customer complaints by 95%- Created a billing specialist position to ensure quick answers to invoice related questions, in addition we were tasked with collecting on customer past due receivables of half a million dollars that had been outstanding for 12+ months, we brought that balance to zero in 4 weeks and kept the aging to 30 days or less moving forward.- Developed an account management team responsible for providing concierge service for our largest customers- Managed daily activities and routines of a call center with more than 50 employees

- Project manager for development of a $3MM customer management software package- Delegated tasks, monitored the team's performance and resolved escalated customer complaints- Created and maintained employee work schedules and time sheets- Responsible for compiling and analyzing reports for customer service agent performance (phone call and email metrics)