Facilitate SAFe classes including Leading SAFe, Product Owner/Product Manager, SAFe Scrum Master among others.

In my role, I played a key part in elevating the quality of training data for large language models (LLMs) including ChatGPT and others. I spearheaded the development of an evaluation and ranking system for prompts and responses. This system allowed me to curate a highly focused dataset that ultimately led to improved model performance.Additionally, I collaborated closely with data scientists and engineers to optimize training pipelines. Thiscollaboration streamlined the learning process for the models, further enhancing their effectiveness.Maintaining data accuracy is paramount when dealing with LLMs. I conducted in-depth research on response accuracy, ensuring the models generated factually correct and reliable responses. This unwavering focus on qualitybuilds user confidence and trust in the models' capabilities. Furthermore, I actively provided insightful revision suggestions. These suggestions helped refine model responses and significantly enhanced the overall effectiveness of the models.

Provide guidance, coaching, and provide solutions to small to medium-sized businesses.

I'm proud to have developed and published solution guides to empower Atlassian employees and customers with best practices for successful implementations. Through these guides, I've been able to provide valuable insights and strategies to support teams in achieving their goals effectively.In addition, I led internal Scaled Agile certification training for Atlassian employees, where I equipped them with the knowledge and skills necessary to guide client transformations. It was fulfilling to see our teams grow and excel in assisting our clients through their Agile and tooling journeys.When managing some of their largest accounts and enterprise clients, I delivered customized Atlassian tool training to ensure their teams fully leverage the platform for optimal efficiency. This personalized approach helped teams harness the power of tools like Jira, Jira Align, and Confluence to streamline their processes effectively.While involved in the post-sales area, I helped Atlassian customers find other products and services that they may not currently be subscribing to that helped them accomplish additional organizational objectives and goals. Collaborating closely with Solution Train Engineers, Release Train Engineers, Agile Coaches, and Tool Admins, I optimized workflows and collaboration for enterprise Agile teams. By implementing best practices, we were able to enhance productivity and teamwork across the board.

As an Agile transformation leader, I spearheaded the scaling of SAFe practices across the organization, driving enterprise-wide agility. At the helm of an Agile Center of Excellence (CoE) that I established and led, I provided guidance to Agile teams, ensuring alignment with organizational goals. My responsibilities included performing agile assessments, analyzing data with teams, and executing solutions to enhance team effectiveness. Additionally, I took charge of authoring job descriptions for key Agile roles (STEs, RTEs, Agile Coaches, Scrum Masters), guaranteeing the recruitment of top talent.I led the successful Agile transformation of 75+ delivery teams and 5 Agile Release Trains, resulting in improved efficiency and collaboration across the organization. Championing Design Thinking strategies, I fostered a customer-centric approach to product development, driving innovation and customer satisfaction. In my role, I mentored executive leadership and supported Release Train Engineers, ensuring the smooth operation of Agile Release Trains and alignment withAgile principles.I facilitated various on-site and remote workshops, dojos, training sessions, and certifications, cultivating a skilled Agile workforce capable of meeting dynamic business needs. Moreover, I configured tools like Jira and others, maximizing their effectiveness for Agile practices, and streamlining workflows for teams.

As their Lead Agile Consultant, I collaborated closely with the sales team and designed and delivered consultant offerings, empowering clients with agile practices tailored to their needs. Identifying and resolving impediments was integral to my role, ensuring the smooth implementation of Agile methodologies for project success. When working directly with clients across different industries I was responsible for facilitating daily stand-up meetings, sprint planning sessions, and retrospectives, fostering open communication and continuous improvement within the team. In my journey, I've achieved some significant milestones: I grew and established the agility consulting pillar, which led to successful client onboarding and expansion of our service offerings. I led agile transformations for clients in Banking & Finance and Law Enforcement sectors, optimizing workflows and driving efficiency improvements.Mentoring Scrum Masters, Product Owners, and developers on best practices was a key aspect of my role, fostering their individual growth and enhancing team performance within the Agile framework.I regularly evaluated Agile metrics such as velocity and burndown charts, leveraging insights to identify areas for improvement and optimize project delivery.

I conducted Scaled Agile Framework (SAFe) classes such as Scrum Master, Advanced Scrum Master, Product Owner/Product Manager, Leading SAFe, and SAFe for Teams for client teams, equipping them with the necessary frameworks for successful agile implementation. In addition, I built a thriving Agile Center of Excellence, providing ongoing support and fostering a culture of agile practices.One of my notable accomplishments includes leading agile transformations for St. Louis clients, resulting in enhanced team performance and successful project delivery. I worked closely with teams to implement agile principles effectively, driving tangible improvements in their workflows and outcomes.Furthermore, I developed and delivered agile workshops tailored to the specific needs of teams, programs, and portfolios. These workshops empowered participants with practical knowledge and skills, enabling them to adopt agile methodologies confidently in their work. My efforts have been focused on enabling teams to embrace agile practices, ultimately leading to improved collaboration, productivity, and project success.

I led enterprise-wide agile transformation initiatives, mentoring programs, portfolios, and teams, focusing on improving cross-functional collaboration and accelerating product delivery. As the Release Train Engineer for three Agile Release Trains (ARTs) launches, I ensured smooth cross-team coordination and successful project delivery.My role involved spearheading SAFe certification training (SP, SA Scrum Master, and PMPO), equipping teams with essential frameworks and methodologies for agile success.Some of my key accomplishments include: Organizing and leading PI Planning sessions to foster stakeholder alignment and collaboration, ensuring successful program increments. Developing and delivering impactful agile workshops for both co-located and remote teams, accelerating their understanding and adoption of agile practices. Providing strategic guidance and solutions to leadership, driving effective agile transformation initiatives across the organization.My efforts were aimed at not only implementing agile methodologies but also nurturing a culture of agility and continuous improvement throughout the organization.

I have a passion for coaching and mentoring internal teams and external clients, driving the adoption and maintenance of agile methodologies. Throughout my experience, I've facilitated engaging workshops on agile practices, both internally within my organization and externally, including serving as an instructor at Washington University in St. Louis. I believe in partnering with individuals to clarify roles and responsibilities, ensuring successful fulfillment of expectations.I've led various agile ceremonies such as daily stand-up meetings, sprint planning sessions, sprint reviews, and retrospectives. These activities have been instrumental in fostering effective communication and collaboration within teams, ultimately enhancing our productivity and delivery. One of my key strengths is in identifying and addressing impediments that hinder team progress. By doing so, I ensure that my projects stay on track and deliver value efficiently. I take pride in being proactive in resolving issues and keeping the momentum going.Furthermore, I am dedicated to continuously improving the content and delivery of agile workshops. I regularly evaluate methods and refine my presentation materials to ensure that participants receive the most valuable and up-to-date information. I'm committed to driving agility and fostering a culture of collaboration and continuous improvement in every endeavor I undertake.

I led cross-functional teams in areas such as Web development, Cloud services, Managed Servers, Infrastructure, and Internal Business Tools, driving the delivery of high-performing projects across diverse technical domains.Keeping Scrum boards, product backlogs, and Agile artifacts up-to-date, I ensured visibility and transparency throughout the project lifecycle.One of my key roles was providing one-on-one coaching to team members, helping them excel in Agile practices, fostering personal development, and overcoming challenges they encountered. Empowering high-performing teams through Agile coaching (Scrum, Kanban, Lean), I facilitated increased efficiency and value delivery across projects.Additionally, I delivered data-driven insights to executives, enabling transparency and informed decision-making regarding team performance and project health.

As an international product program manager, I played a pivotal role in ensuring on-time collaboration with external partners for successful product launches. I tracked project progress using key metrics such as velocity and burn down charts, leveraging data analysis to drive continuous improvement efforts.I championed continuous process improvement, consistently driving higher business value through projects of varying scales including mobile, software, web, and infrastructure. I led the implementation of the Scaled Agile Framework within the organization, fostering a more agile development approach and enabling teams to adapt more effectively to changing requirements.Proactively identifying and managing project risks was a key aspect of my role. I developed and implemented mitigation strategies to ensure project success and minimize potential obstacles along the way. My leadership and coaching efforts significantly contributed to the improved efficiency and delivery of multiple on- and off-shore teams. Through guidance and support, teams were able to work more effectively towards common goals.