Plan, manage and deliver user training sessions.Liaise with the Software Development, Quality Assurance, Hardware, Networking and System Administration and Security teams, and system users to ensure:Delivery of project deliverables as scheduled Efficient use of resources in execution of deliverablesIllicit and gather system requirements from users and project stakeholders.Analyze and document system requirements.Analyze and test the functionality of software, databases and technical documentation.Create and audit Test Plans and Test Cases for various systems based on documented requirements, design and business rules.Design Software Systems and documentation.Manage systems implementation.ResearchAudit and analyze Requests for Proposals (RFPs) and other documentation.

Plan, manage and deliver user acceptance testing sessions.Mentoring of interns for eGov’s (FSL’s) Internship Programme.Liaise with the software development team and system users. Analyze and test the functionality of software, databases and technical documentation.Create and audit Test Plans and Test Cases for various systems based on documented requirements, design and business rules. Design and implement Test Automation Scripts to assist with scenario and regression testing of various systems.Integrate Test Automation best practices into the Department’s policies and guidelines.Research various technologies and strategies to improve the processes and policies of the Quality Management Department and the company.