— Park District of Oak Park: Ran Outdoor Adventurers, a summer nature camp for 4th through 7th graders— Smartsheet: Created competency model, conducted a gap analysis with current offerings, developed curricula and specific courses therein— Earwolf: Created presentation pitch for formation of company; generated / edited content during early days of network website— Groupon: Wrote and edited copy for email blasts and associated landing pages— Robinson&Maites: Editor for catalogs, direct mail, email, and ad campaigns— New York Daily News: Staff reporter for Chicago-based stories with a New York interest— LISC: Editor for not-for-profit NeighborhoodSportsChicago.org website— Hearts&Minds, LLC: Copywriter for B2B brochures, designer of new product packaging— The Art of Profit: Content editor for TheArtofProfit.com— Healthpoint Diagnostix: Created interactive sales tool for injectable pharmaceuticals

— Created and delivered numerous training courses and workshops, receiving consistently outstanding feedback from both clients and internal resources — As part of Knowledge & Process Management, crafted departmental vision and collaborated in the development of its strategy— Spun off the revenue-generating IPM U from an internally facing knowledge & process management department while simultaneously offering more employee training than ever before— Developed Project Launch Analysis, a structured roundtable yielding shorter ramp up times for IPM consultants— Crafted the Capability and Skills Assessment (CASA), a tool for SME-identification and org planning, allowing operations leadership to address organizational shortcomings through training and/or recruiting— Devised curriculum for a weekly Creativity & Ideation discussion series centered around a different TED Talk / RSA Animate video, enabling easier employee fulfillment of professional certification training requirements— Created After Action Review of Projects (AARP), a facilitated company-wide lessons-learned exercise for all projects closed within the previous month as a means of institutionalizing individual knowledge— Introduced the C-SPOTY (Customer Service Person(s) of the Year) award to better recognize and reward the outstanding work of IPM’s consultants and corporate services personnel

— Coordinated the efforts of copy writers, graphic designers, and web developers — Wrote and edited press releases, magazine articles, direct mail, and print ads— Generated product-specific web content for Tornos US, GFAC, and AlligatorBoard— Incorporated technical specs of various offerings into keyword-rich, SEO-driven copy— Created targeted email blasts, increasing awareness of products and their capabilities— Graphically designed direct mailings, print advertisements, and product packaging— Served as managing editor, photographer, and primary writer of American-edition of decomagazine, a 60-page publication for Tornos

— Responsible for features, game recaps, sidebars, and season previews — Wrote and edited under extreme deadline pressure, as most games were at night— Edited submissions from freelance contributors under tight deadlines — Kept detailed, running statistics at all games; designed tracking sheets— Compiled box score and scoreboard sections; revamped system for maintaining statistics