Daniel O'Sullivan Email & Phone Number
Who is Daniel O'Sullivan? Overview
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Daniel O'Sullivan is listed as Service Management Chapter Lead - Global Technology Services | ITIL 4 | Customer Experience | Team Building | Service Management | DevSecOps at Commonwealth Bank, a company with 33550 employees, based in Perth, Western Australia, Australia. AeroLeads shows a matched LinkedIn profile for Daniel O'Sullivan.
Daniel O'Sullivan previously worked as Service Management Chapter Lead - Global Technology Services at Commonwealth Bank and Service Operations Manager at Bankwest.
Email format at Commonwealth Bank
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About Daniel O'Sullivan
Daniel O'Sullivan is a Service Management Chapter Lead - Global Technology Services | ITIL 4 | Customer Experience | Team Building | Service Management | DevSecOps at Commonwealth Bank. Colleagues describe them as "I had a pleasure to work with Daniel for 1 year at FINTRAX. Daniel was supporting my team of 100 staff in IT area, he was instrumental during a seamless office transition in 2016. On the position of Service Delivery Leader, Daniel was a very driven individual and was very proactive to get results and once achieved he maintained this high standard even beyond any given project due to his focus on continuous customer contact and relationship building capabilities. His technical… Show more" and "I was glad to work with Daniel at Fintrax, both his technical & leadership skills helped our global team to tackle obstacles more effectively and at a faster pace. He implemented communication portal with simple yet productive approach for internal and external staff. I would highly recommend Daniel as he will be a valuable asset to any company."
Daniel O'Sullivan's current company
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Daniel O'Sullivan work experience
A career timeline built from the work history available for this profile.
Service Operations Manager
Current
Major Incident Manager
It Manager
Development Team Lead
- Managing a Team of 4 on the development team of UI/UX and application developers. I have been the lead and a Technical resource on the MYN product
- Setting up an agile environment in Jira
- Learning agile and implementing it with ITIL
- Managing the Azure Infrastructure
- Being the lead for the production of our MYN product and dashboard.
Development Team Lead
Enterprise Technology Service Delivery Leader
- I was the service delivery lead and looked after 9 local support staff across Europe and Asia. My main role is to improve the service delivered to the business with my team and work on the customer support relationship.
- Administration and implementation of a new Jira Service desk.
- Implemented a change portal and workflows using Jira.
- Implemented System Center Configuration manager to improve build times in international offices.
- Implemented a low cost… Show more I was the service delivery lead and looked after 9 local support staff across Europe and Asia. My main role is to improve the service delivered to the business with my team and work on.
- Implemented a low cost video conferencing solution.
System Administrator
System Analyst
- Built an SCCM 2012 R2 Environment for Monadelphous
- Design and Implementation of 2nd Phase Expansion of a Spinitex Digital Signage system.
- Plan, Design and Migrating OS systems to Server 2012 R2
- Designed and implemented Primavera P6 V8 with weblogic.
- Build analyst for Office 365 implementaion.
System Administrator
Currently Working as a system administrator for monadelphous.Duties include - Building site servers on vmware ESXi Hosts - Setting up a Digital Signage system for the company using spinetix software and hardware- Evaluating Software for distributing within the company- Writing Powershell scripts to help reduce daily tasks- Updating PRTG to resolve server.
Travelling Europe
Travelling Europe Ireland, England, Scotland, Belgium, Norway, Netherlands, Poland, Lithuania, Latvia, Estonia, Russia, Hungary, Romania, Ukraine, Croatia, Greece, Slovakia, Egypt, Austria, Spain, Czech Republic, Italy
Applications Support Analyst
Worked in an application support role for trading systems. hands on support for traders. Tasks included looking after an bespoke trading system for a team of traders and helping developers pinpoint problems in the software. writing scripts to remotely install software on machines for bug fixes.Doing deployments after-hours to upgrade systems.Working with.
Systems Administrator
- Monadelphous are a Mining Engineering company with 1500+ users based throughout Australia and Aisa. My role as system administrator was to maintain all site servers which were server 2003/2008 environments through.
- Configuring and deployment of Windows 7 OS image using Altiris 6.9
- Creating images and packaging software With Wise Package studio
- Managing SQL 2005 and 2008
- VBS, Powershell and batch scripting.
- Maintaining RSA system
Desktop Support
The Public transport authority look after all transport systems in Perth. They have 500 employees I worked on the desktop support team managing calls and logging jobs. I did remote support to users and desktop support when needed. I was also building machines and supporting bespoke software for the company.Any new fixes I found for ongoing issues where.
Systems Engineer
Duties IncludedLooking after client servers windows server 2003, SBS, Server 2008 Exchange 2003 and Exchange 2007Building PCs and installing OS with all software including kaspersky/trend latest Microsoft updates any Client software neededUpdating and looking after client Networks including VPNsTerminal serverSetup of thin clients Managing and updating.
Systems Engineer
Netlink are an IT service Provider based in Perth the have a client base of over 500+ users on multiple sites as a member of the netlink team I was set to sites to monitor server performance and to resolve tickets assigned to me within an SLA. I also had to manage backups and build new servers for sites which were either SBS 2003 or Server 2003 R2.
Systems Engineer/Analyst
Duties included:New PC rollout 30/40 new PCs, as well as upgrading 100 older PCs with XP and Join to the Antivirus and WSUS serversUpgrade of PCs to XP in Dublin and BelfastVOIP phone system installations - rollouts the handsets and do testingExchange Server disk space issues - upgrade to Enterprise Edition, migrate from PSTs, implement mailbox quotasSet.
Deskside And Network It Technician
Looking after windows 2003 servers for offices in Dublin, Cork, Lisburn and Manchester and Derry supporting 150 users in total using Dell Build Laptops and Desktops and Servers.Server 2003 Experience includes:Managing and maintaining User Accounts in Active Directory on server 2003 also installing and configuring AD on windows 2008.Deploying software using.
Technical Analyst/Operations Coordinator
While working in HP Daniel was Operations Coordinator for the 'out of hours' team of 4. He supported 6 multinational companies looking after networks (LAN, WAN VPN)Duties included:Software (All Microsoft packages, SAP, IBM, Symantec anti-virus and Microsoft anti-spyware, lotus notes and in-depth knowledge of outlook and MS Exchange)Remote software.
Colleagues at Commonwealth Bank
Other employees you can reach at commbank.com.au. View company contacts for 33550 employees →
Faris Shuwayhat
Colleague at Commonwealth BankSydney, New South Wales, Australia, Australia
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AL
Anita Lin
Colleague at Commonwealth BankGreater Sydney Area, Australia
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DG
D G
Colleague at Commonwealth BankGreater Sydney Area, Australia
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MW
Michael Walkley
Colleague at Commonwealth BankGreater London, England, United Kingdom, United Kingdom
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MS
Mandeep Sokhal
Colleague at Commonwealth BankBengaluru, Karnataka, India, India
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AM
Amod Mukesh
Colleague at Commonwealth BankGreater Sydney Area, Australia
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LT
Laura Thomas
Colleague at Commonwealth BankGreater Sydney Area, Australia
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KC
Kalaitzoglou, Chris
Colleague at Commonwealth BankGreater Melbourne Area, Australia
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JL
Julius Leone
Colleague at Commonwealth BankMoonee Ponds, Victoria, Australia, Australia
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JD
Joshua Dunn
Colleague at Commonwealth BankGreater Sydney Area, Australia
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Frequently asked questions about Daniel O'Sullivan
Quick answers generated from the profile data available on this page.
What company does Daniel O'Sullivan work for?
Daniel O'Sullivan works for Commonwealth Bank.
What is Daniel O'Sullivan's role at Commonwealth Bank?
Daniel O'Sullivan is listed as Service Management Chapter Lead - Global Technology Services | ITIL 4 | Customer Experience | Team Building | Service Management | DevSecOps at Commonwealth Bank.
Where is Daniel O'Sullivan based?
Daniel O'Sullivan is based in Perth, Western Australia, Australia while working with Commonwealth Bank.
What companies has Daniel O'Sullivan worked for?
Daniel O'Sullivan has worked for Commonwealth Bank, Bankwest, Office Solutions It, Myn - Makemynyours, and Zora Tech.
Who are Daniel O'Sullivan's colleagues at Commonwealth Bank?
Daniel O'Sullivan's colleagues at Commonwealth Bank include Faris Shuwayhat, Anita Lin, D G, Michael Walkley, and Mandeep Sokhal.
How can I contact Daniel O'Sullivan?
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