Daniel Regan Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, United States

Consulting as a Data analyst for American Express. Working on large-scale software migration with an emphasis on data encryption. Responsible for identifying useful data sources, then performing ETL (extract, transform, load) operations on various data sets to prepare for further analysis. Creating metrics and data visualizations to track progress and identify problems, then presenting updates to leadership regularly. Automating email communications to hundreds of software project teams and the documentation of their progress.

-Software development role involving Angular and Node.js. Used AWS (S3, dynamoDB, cloudwatch, lambda, etc), git, Splunk / ElasticSearch, Postman, and SQL. Main tasks included code optimization, security vulnerability resolution, and occasional feature development for a series of web applications and APIs.-In addition to software development tasks, the role included top-level application support responsibilities such as AWS alarm monitoring, log analysis, MySQL database operations, and major incident operations support / triage

Previously worked in this position between March 2019 and November 2019 as a Contractor through Insight Global. Worked in an Application Specialist role where I assisted internal employees with using a variety of software necessary for major company operations. Daily duties involved providing information about processes, resolving software errors, documenting and reporting new errors, coordinating with members of my team and/or other teams to develop solutions to issues, and writing SQL queries to generate reports for internal employees.

Scottsdale, Az

Was hired permanently by Republic Services for this position in November 2019. Worked in an Application Specialist role where I assisted internal employees with using a variety of software necessary for major company operations. Daily duties involved providing information about processes, resolving software errors, documenting and reporting new errors, coordinating with members of my team and/or other teams to develop solutions to issues, and writing SQL queries to generate reports for internal employees.

Phoenix, Arizona Area

Provided help desk support for 1200+ users as part of a small team. Frequently used systems such as Active Directory, Remote Desktop Protocol, Powershell, VPN, a ticketing system, and Microsoft Office 365. Common tasks included imaging computer systems, creating/managing user accounts, working on automation scripts, diagnosing network issues, and providing general technical support.

Tempe, Arizona

-Worked as a stagehand including maintaining/moving/operating lighting and sound equipment. On occasion, security work was performed as well as supervising non-ASU workers involved in Gammage events.

-Provided technical support to customers for all iOS devices as well as a variety of other products and services offered by Apple, such as iTunes, Apple ID, and iCloud.-Additional duties involved discussing and troubleshooting complicated technical issues with supervisors and advisors from other departments within the company-Participated in meetings and completed occasional training sessions in order to ensure that I kept up-to-date on the knowledge and skills that were required.

Chandler, Arizona

•Wrote, updated, and executed test cases used to ensure the proper operation of the program.•Reported and thoroughly documented defects found in software, then coordinated with developers to ensure that issues were properly fixed.•Worked to ensure that all aspects of the program clearly, effectively, and concisely communicated information to students.

Phoenix, Arizona

Worked with the Information Technology department of the NFL leading up to and throughout the duration of Super Bowl XLIX. Major duties involved setting up arrays of computers and phones while providing technical assistance to members of the media and press during the Super Bowl.

Tempe, Arizona

This position was also worked during the following summer: June 2014 to August 2014.Worked regularly with Geometric Dimensioning and Tolerancing. Checked tolerances of manufactured parts using Coordinate Measuring Machine, Calipers, and various Gauges