Daniel Ryan Email & Phone Number

United Kingdom

High Wycombe, England, United Kingdom

Managing the Harman/Kardon account for Ignite UK. Growing Harman/Kardon Lifestyle Audio sales both in and out of retail by delivering an exceptional experience to both end users and retail staff. Managing and delivering best in class training, sales incentives and in store marketing.

Bournemouth, United Kingdom

Hired as area manager for Sony to increase sales increase in an underperforming region. Have quickly increased figures on several KPI’s, achieving 117% in Q3 vs Q2.This has been through a highly regarded Sony Ambassador program managing 20+ in store sales staff that work for Carphone Warehouse, EE, O2 and Vodafone.I continually strive for improvement and fully utilise my analytical approach when devising new training techniques and methods.Key achievements and responsibilities:· Delivering training of new Sony Xperia products to the 5 main channels in Mobile communication.· Carry out sales days in channel.· Help develop and integrate new starters into the team.· Instore POS compliance checks.· Managing UEFA Champions League incentives and hosting· Grown a depleted Ambassador team from 12 to 20+

Liverpool, Merseyside, United Kingdom

Train and coach retailers, consumers and staff within Dixons PLC, John Lewis, Halfords, Jessops and Snow + Rock retail stores and head office break away events.Offer Effective merchandising to truly reflect the unique selling points and quality of the product.Brand engagement, demonstrations and promotion to create excitement.Capturing in store reporting information and insights to make sure that Retail Marketing standards are upheld.Building engaging and fruitful relationship in store whilst providing store support.Coverage of a territory of retailers.Completing all call reports by end of each day, including uploading of photographs.Authorise and submit online reports to meet all deadlines issued.

Liverpool, Merseyside, United Kingdom

Working as part of HTC’s award winning sales training team managing the North West region.Develop strong relationships at over 30 locations across the region, focussing on product and sales training at retail and call centre sites. Deliver adaptable training sessions to sales staff through to management on both Android and Windows platforms.Design and deliver dynamic training programmes and presentations for varied learning styles from one on one sessions through to 100-strong attendees at conferences.Including being a key member of the training team at Mobile World Congress in Barcelona.Develop and motivate sales staff through monitored training statistics and provide positive and challenging feedback with focus on simplifying the world of technology and giving staff the knowledge to help them achieve their targets and positively increase sales. Implement and support nationwide marketing campaigns in the North West and attend strategic promotional events throughout the UK. Raise awareness of competitors’ marketing strategies and provide feedback through daily reports and various social networking channels.Build and monitor sales incentives, supporting and motivating management and staff to achieve objectives and managing delivery of incentive prizes.Competent management of company training equipment, monthly expenses and company car fuel.

Branksome, Poole, United Kingdom

Providing an appropriate level of support to mainly direct (end-user and pro-sumer) customers on technical as well as presales and marketing questions and refer any unresolved issues using the correct escalation procedure.Actively dealing with customer complaints in a professional and timely manner, using my initiative, while keeping in mind business objectives. Keeping the customers at the forefront either by taking the necessary steps and/or escalating on the customer’s behalf to the correct internal department. Ensuring a follow up in order to close the customer complaint.

Liverpool, Merseyside, United Kingdom

Bournemouth, United Kingdom