Amazon Robotics Sortable- CAP- OB Shipping / Reverse Logistics - Customer Experience SMELatinos@ Affinity Oxnard Chapter, Presidente - launched membership recruitment in 2022 Sacramento Chapter, Presidente- launched membership recruitment during Hispanic Heritage Month (HHM) '21 adding 100+ members to the general body- '22 general body increased to over 300 members through engaged activities and events on and off site

Amazon Robotics Sortable - Outbound ShippingLatinos@ Affinity Sacramento Chapter, Vice Presidente

Amazon Robotics Sortable - CAP- Reverse Logistics- OutboundHOSS Leader, Associate Fun Committee - Family Day, coordinated an event for 1,000+ employee & family attendance

- Leadership and direction to department employees.- Project managed seasonally on-board 100+ employees.- Led department Leads on efficient shift changes and customer service best practices.- Ensured accurate selling and reporting of sales daily.- Addressed employee relations issues related to attendance, employee behavior, and performance.- Addressed guest complaints and found resolutions to guarantee customer satisfaction & enriching experience.- Reported to department Operations Manager and Director all cash handling violations and discrepancies.- Patterned directly with Chief of Operations of partnered vendor to increase sales YoY consecutively

- Managed fulfilling inventory of two satellite stores on campus- Processed Received freight - Trained employees on efficient operations and appropriate safety procedures- Fulfilled proper display of marketing plans by suppliers

- Tutored High School students from grades 9 to 12 to improve academic performance in GE, Honors, and Elective courses- Worked cohesively with teachers and staff to ensure quality Advancement Via Individual Determination (AVID) standards set by the district were being measured accurately - Supported students on goals and expectations targeted successfully- Academically coached and mentored higher education after high school- Modeled and enforced appropriate behavior of 30+ students during site visits to over 10 Universities and Colleges throughout California

Proctored standardized exams and high level procedure