Daniel Perez Email & Phone Number

Cambridge, Massachusetts, United States

• Work with customers in-person at Solution Centers, and over live chat, ticket and phone channels
• Provide high-skill, high-touch service in concert with Solution Analysts, acting as escalation destinations when needed
• Provide support to peers in order to craft the best solution for our customers
• Work with Senior Solution Specialists on presenting complete solutions to our customers’ technical and functional needs
• Ensure accurate and secure inventory management practices are followed
• Provide actionable and in-the-moment feedback to teammates to improve our quality of service delivered

Brookline, Massachusetts, United States

- Hold a working knowledge of classic cocktails and consistently learn new recipes to better satisfy customers.- Create original cocktails for rotating seasonal cocktail menu.- Memorize over 30 menu items and rotating dinner specials in order to give customized recommendations to guests.- Maintain and enforce strict and up-to-date cleanliness and social.

Boston, Massachusetts, United States

- Support the sales efforts at a Sherwin-Williams commercial paint store, servicing wholesale & retail customers.- Assist customers in person and over the phone by determining needs and presenting appropriate products and services.- Foster new and current client relationships through regular sales calls (at least 10 a day).- Ensure that sales transactions.

Jamaica Plain, MA

- Greeted guests warmly and make them feel welcome- Maintained a working knowledge of the food and drink menu, including knowledge of individual ingredients and their affect on the flavor of dishes.- Described wine and beer flavor profiles to guests in order to better serve them something they will enjoy.- Handled multiple food and drink orders at one.

Holbrook, MA

- Quickly and accurately created multiple classic cocktails and menu-specific cocktails at once- Engaged with guests in a meaningful, personal way in order to make them feel welcome- Kept awareness of large amounts of guests' consumption of alcohol to maintain the safety of everyone in the bar- Handled multiple POS transactions at once with accuracy and.

Orlando, Florida

- Wrote press releases to be sent to local news outlets for locally produced show, “Central Florida Roadtrip”- Wrote original copy for station’s Facebook, Twitter, and Instagram accounts- Scheduled posts for station’s Facebook, Twitter, and Instagram accounts- Regularly interacted with and responded to feedback from station’s viewers through PBS’s official.

Orlando, Florida

- Read 10+ fiction, nonfiction, and poetry submissions each week- Wrote critiques of 10+ fiction, nonfiction, and poetry submissions each week to be considered at the final editorial meeting- Proofread accepted submissions according to the standards in the Chicago Manual of Style - Collaborated with a team of interns to brainstorm and implement fundraising.

Columbus, Ohio

- Collaborated with sales and customer success teams to improve client experience- Wrote and managed original email campaigns using trending marketing strategies - Directed, filmed, and edited tutorial videos to improve client comprehension of the FMX software- Spearheaded a Google AdWords campaign and consolidated results into an Excel report to be shown.