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Ron Mercier Email & Phone Number

AI Model Evaluator (Contract) at Handshake
Location: Raleigh, North Carolina, United States 4 work roles 2 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Handshake
Role
AI Model Evaluator (Contract)
Location
Raleigh, North Carolina, United States
Company size
1219 employees

Who is Ron Mercier? Overview

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Ron Mercier is listed as AI Model Evaluator (Contract) at Handshake, a with 1219 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Ron Mercier.

Ron Mercier previously worked as Cloud Support Specialist (Through December 2024) at Akamai Technologies and Hardware Technician at Woven By Toyota. Ron Mercier holds Master'S Degree, Cybersecurity And Information Assurance from Western Governors University.

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Handshake

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Profile bio

About Ron Mercier

I am a Cloud and Cybersecurity enthusiast with a passion for learning, customer advocacy, and incident resolution. Proficient in Linux-based cloud platforms, Microsoft Azure, AWS, and Linode; I specialize in resolving complex technical issues, achieving over 90% customer satisfaction. My skills include network configuration, database administration, vulnerability management, and incident response.I have a proven track record of analyzing data, enhancing system reliability, and streamlining processes. My expertise also extends to troubleshooting technical issues, creating user-focused resources, and leading projects that exceed expectations. Known for strong communication skills, I effectively translate complex technical concepts into actionable solutions for diverse audiences.Currently pursuing a Master’s in Cybersecurity and Information Assurance, I am committed to leveraging my skills to improve cloud infrastructure and user experiences.

Current workplace

Ron Mercier's current company

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Handshake
Handshake
AI Model Evaluator (Contract)
Raleigh, NC, US
Website
joinhandshake.com
Employees
1219
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4 roles

Ron Mercier work experience

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Ai Model Evaluator (Contract)

Handshake

Raleigh, Nc, Us

Cloud Support Specialist (Through December 2024)

Akamai Technologies

Cambridge, Ma, Us

Provide solutions for Akamai customers via support tickets, emails, and phone calls.As a Cloud Support Specialist, I work on technically challenging areas of networking, compute, Managed Databases, VMs, and storage to resolve customer problems promptly.Work closely with cross-functional teams, including engineering, Trust and Safety, product management, and sales, to advocate for customer needs and drive continuous improvement of cloud services.Delivered timely technical support to 500+ users, maintaining a 90%+ satisfaction rating.

Hardware Technician

Woven By Toyota

Chuo-Ku, Tokyo, Jp

Analyzed data from reliability tests, predicting hardware lifespan with 95% accuracy, enhancing product longevity.Troubleshoot system failures or bugs and provide solutions to restore functionality of hardware systems.Managed comprehensive repair and update log via Jira, enhancing team efficiency by 30% through optimized issue tracking.Maintained security configuration and software in systems and networks to sustain privacy and protection from attacks.Managed imaging and software installations on 50+ autonomous vehicles, reducing setup time by 20%.

Jan 2022 - Sep 2022

Senior Network Technician

At&T

Dallas, Tx, Us

Installed and upgraded voice-over IP, video, and high-speed internet services, enhancing connectivity for over 500 households, achieving a 98% customer satisfaction rate.Connected with customers to provide first-hand demos of service features and functions.Analyzed network performance for 500+ residential and commercial customers, identifying and implementing improvements that enhanced speed by 20%.Led a team of 8 technicians to complete 6 MDU fiber projects for AT&T on time, within budget, and achieved 100% client satisfaction.

Aug 2016 - Jan 2022
Team & coworkers

Colleagues at Handshake

Other employees you can reach at joinhandshake.com. View company contacts for 1219 employees →

AM Andreea Manea Andreea Manea Colleague at HandshakeIaşi, Romania View → JS Jaci S. Jaci S. Colleague at HandshakeUnited States View → DC Damon Chivers Damon Chivers Colleague at HandshakeDenver Metropolitan Area, United States View → KC Kent Chau Kent Chau Colleague at HandshakeHayward, California, United States View → KC Katlin Chadwick Katlin Chadwick Colleague at HandshakeWinston-Salem, North Carolina, United States View → AL Angela Lobato Angela Lobato Colleague at HandshakeDenver, Colorado, United States View → KH Kien Huynh Kien Huynh Colleague at HandshakeHanoi, Vietnam, Viet Nam View → RP Rena Powierza Rena Powierza Colleague at HandshakeLas Vegas, Nevada, United States View → JV Jon Vollmer Jon Vollmer Colleague at HandshakeSeattle, Washington, United States View → TS Tia Sky Tia Sky Colleague at HandshakeBoston, Massachusetts, United States View →
2 education records

Ron Mercier education

Master'S Degree, Cybersecurity And Information Assurance

Western Governors University

Bachelor'S Degree, Computer Science

Western Governors University
FAQ

Frequently asked questions about Ron Mercier

Quick answers generated from the profile data available on this page.

What company does Ron Mercier work for?

Ron Mercier works for Handshake.

What is Ron Mercier's role at Handshake?

Ron Mercier is listed as AI Model Evaluator (Contract) at Handshake.

Where is Ron Mercier based?

Ron Mercier is based in Raleigh, North Carolina, United States while working with Handshake.

What companies has Ron Mercier worked for?

Ron Mercier has worked for Handshake, Akamai Technologies, Woven By Toyota, and At&T.

Who are Ron Mercier's colleagues at Handshake?

Ron Mercier's colleagues at Handshake include Andreea Manea, Jaci S., Damon Chivers, Kent Chau, and Katlin Chadwick.

How can I contact Ron Mercier?

You can use AeroLeads to view verified contact signals for Ron Mercier at Handshake, including work email, phone, and LinkedIn data when available.

What schools did Ron Mercier attend?

Ron Mercier holds Master'S Degree, Cybersecurity And Information Assurance from Western Governors University.

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