Daniel Mackay Email & Phone Number

Atlanta, Georgia

Norcross, Ga

• Support and manage the data processing for an operations team of 12 and a client base of 200+ companies. o Involved in the creation of standard processes, validation checks, and documentation• Proficient problem-solving and analytical skills• Manage Databases o Internal MySQL database o Production MySQL-Infobright, MariaDB, and MemSQL databases• Monitor performance and manage parameters in order to provide fast responses to front-end users•… Show more • Support and manage the data processing for an operations team of 12 and a client base of 200+ companies. o Involved in the creation of standard processes, validation checks, and documentation• Proficient problem-solving and analytical skills• Manage Databases o Internal MySQL database o Production MySQL-Infobright, MariaDB, and MemSQL databases• Monitor performance and manage parameters in order to provide fast responses to front-end users• Manage security, backup, and disaster recovery strategy• Ensure that storage and archiving procedures are functioning correctly• Support internal Ruby application which is utilized in ingesting data for processing• Execute CRUD (Create, Read, Update, Delete) operations to analyze and manipulate data in a timely fashion• Utilize Omniscope to aid in the transformation of data• Onsite database expert for first on-premise SpendHQ implementation for a Fortune 100 social media company Show less

Duluth, Ga

• Elevated support for Tyler LGD softwares (FundBalance, Infinite Visions, EnerGov, Incode, etc.)• Build client relationships• Setup maintenance plans for Microsoft SQL servers o Daily / weekly backup plans o Routine cleanup• FundBalance – Troubleshoot and configure Pervasive SQL backend and configure applications• EnerGov – Troubleshoot client issues with EnerGov Software o Assist in software version updates for clients o Handoff to Development and… Show more • Elevated support for Tyler LGD softwares (FundBalance, Infinite Visions, EnerGov, Incode, etc.)• Build client relationships• Setup maintenance plans for Microsoft SQL servers o Daily / weekly backup plans o Routine cleanup• FundBalance – Troubleshoot and configure Pervasive SQL backend and configure applications• EnerGov – Troubleshoot client issues with EnerGov Software o Assist in software version updates for clients o Handoff to Development and assist in troubleshooting• EnerGov Asset Management o Microsoft SQL Database backup / restore o Assist Development in their troubleshooting for Asset Management clients• 2X – Assist hosted clients in migrating from Citrix to 2X• Infinite Visions o Data pulls Show less

Sandy Springs, Ga

• Mobile Device Manager (MDM) – Managed AirWatch and Apple Configurator implementation and deployment• Contributed in finding/implementing solutions for a more stable and efficient environmento Windows Server Update Services (WSUS) – prepared computers (BIOS /driver updates) and maintain clientso Windows Deployment Services (WDS) – prepare base image, configure deployment imageo Symantec Endpoint Protection (SEP) – fix broken clients, maintain servero Windows 8 / 8.1… Show more • Mobile Device Manager (MDM) – Managed AirWatch and Apple Configurator implementation and deployment• Contributed in finding/implementing solutions for a more stable and efficient environmento Windows Server Update Services (WSUS) – prepared computers (BIOS /driver updates) and maintain clientso Windows Deployment Services (WDS) – prepare base image, configure deployment imageo Symantec Endpoint Protection (SEP) – fix broken clients, maintain servero Windows 8 / 8.1 – Configure and test Windows 8 machines in domain environment• Manage IT assets, and managed upgrading / re-imaging workstations throughout the city• Maintain Windows Domain Environment through Active Directory and Group Policyo Oversee new user account creation and properly disabling parting userso Manage users and computers effectively through Organizational Unitso Create and maintain policies through Group Policy Management• Manage the Symantec Endpoint Protection server and keep clients updated and running effectively • Maintain an up-to-date working environment by working directly with vendors for software updates• Learn to quickly adapt to and troubleshoot new software / hardware • Execute excellent communication and diagnostic skills to solve problems with prompt response times• Create How-To documents for applications, support, and software setup for IT professionals and users Show less

Cumming, Ga

Setup and maintain PCs, backup server, and remote assistance for machines.Design and implement user interface for machinery touch screen displays.

Norcross, Ga

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