WEB IT SO is a web design and website development company we started in 2008. After 12+ years of experience in multiple government agencies, we are now providing our expertise, knowledge, and service in the private sector. We provide custom websites and social networks tailored to the needs of the clients with the latest advancements in Flash animation, PHP, and MySQL. Our innovative websites help businesses increase revenue, our social networks allow companies to unify and socialize via the web, and our personal websites give clients a medium in which to share writings, art, photographs and videos with family and friends around the world. IT and Web Design for the World.

(Part Time Position)AccountingGenerate project and resource budgets. Analyze income and expenses relative to budget and identify variances. Generate year end income and expense reports and analyze for tax reporting purposes. Quick Books Bookkeeper / AdministratorImplemented Quick Books as an accounting system solution. Set up companies, accounts, customers, vendors, inventory and service categories. Prepare estimates, invoice clients and enter payments. Process payroll and checks to vendors. Enter credit card transactions and reconcile accounts.

• Provide clients with business analysis, strategy, process and information system services.• Manage Project Implementations• Configure salesforce.com Security, Objects, Fields, Workflow, Approval Processes, Analytic Snapshots, Reports and Dashboards• Supervise project development teams• Perform product testing and support• Mentor and train team members and clients• Create demonstration and training videos, documentation and presentations

Project Manager and Business Analyst Documented business processes and identified Salesforce.com system fits and gaps. Outlined and prioritized implementation tasks. Worked closely with programmers and end users to ensure development and testing met project timelines. Salesforce.com AdministratorCreated profiles, roles and user accounts. Automated lead assignment rules so prospects originating from website forms would automatically be given to the appropriate sales representative. Imported lead and contact data. Created salesperson specific lead views and customized fields. Created company accounts and merged duplicate records. Set up email templates. Established and launched trackable marketing campaigns. Created reports, dashboards and imported 3rd party applications.Director, Florida Operations Chosen out of 170 employees for special interim position to establish a new admission office in Boca Raton, FL. Trained staff on college policies, procedures and sales techniques. Coached office leader on effective methods to mentor and develop staff members including SWOT analysis, establishing call quality and quantity metrics and meeting regularly with employees to review performance. Taught end users how to launch and track email marketing campaigns. Trained admission advisors and office administrator how to use the Cisco phone system and track performance. Trained staff on Microsoft Office applications including Word, Excel, Outlook and PowerPoint.Admission, Retention and Operations LeaderServed as program liason for The National Association of Insurance and Financial Advisors (NAIFA) and several client companies. Helped executives and training directors develop, launch and track the effectiveness of co branded marketing campaigns. Mentored and supervised the admission and retention outbound call teams. Established quality and performance metrics. Met regularly with staff to ensure employees exceeded strategic goals

Project ManagerServed as Project Manager, implementing a PHP based electronic order capture system. Team LeaderRecruited employees. Documented department processes. Developed quality assurance metrics and trained staff on job functions. Managed the instructor honorarium and partner revenue share payment processes. Created customer accounts, processed enrollments and payments and updated customer data. Wrote policy and procedures on receiving transfers of credit into College programs by completing in house company classes. Advised corporate Training Directors, home office staff and prospective students on training and transfer of credit policies and procedures. Supervised staff to ensure performance standards were exceeded.

Recruited moderator candidates. Trained instructors how to post in classroom discussion boards and grade their students’ assignments. Managed moderator teaching schedule. Provided academic quality assurance by ensuring teachers interacted in online classes and entered grades in a timely manner.

Created user accounts, added students and instructors to online classes using The College’s Blackboard learning management system. Administered course final examinations. Provided student retention, grading and survey reporting.