Daniel Miller Email & Phone Number

This exciting change finds me supporting a fantastic team as we work to implement LMS solutions for our clients. I am looking forward to bringing my management and leadership background in to our team and facilitate us going from strength to strength together.

Brighton, England, United Kingdom

I am delighted to continue working with the Totara platform at Think Learning. It is an exciting company to join and at a time when the Totara platform is doing new and interesting things.

Brighton, England, United Kingdom

In this role, which was new to Kineo, I was able to use my past experience as a senior manager to to support the team through the challenging times of COVID 19, transferring to home working and many changes that have come about as a result. It is a privilege to work with such a dedicated team and to lead facilitating a high performance environment characterised by open discussion, supporting the team to focus on the amazing service they provide and taking their experience lead ideas to action.

I made the most of this great opportunity to further build on my technical knowledge while using my established experience as a manage to benefit our customers and team.

Brighton, United Kingdom

This role combines my love of customer service with an ever growing passion for supporting learning and development.

Brighton, United Kingdom

This was an exciting sales focused role with an emphasis of product knowledge and in depth customer support.

Working Across The South And South West

As an Area Manager for a medium sized business; my responsibilities are varied, requiring planning and adaptability.I support my shop teams with regular visits and phone meetings. I help teams to deliver a high standards of service in line with our ethos and brand.I coach managers and team members to advance their skills and build a culture of development and appreciation. This motivates teams resulting in a culture of excellence and shared pride.I communicate between our Retail Team and Shop Teams to keep everybody informed and on board with initiatives.When I see advanced practice or ideas, I help to spread them through the chain.Throughout all my work there is an emphasis on embodying the company values and a customer focus.I have area managed up to seven shops with a total annual turnover of £2.5 million, and line managed 60-90 people.My job also includes:• Health and Safety representative for Retail. I helped improve the structures here so that checks and reports became useful tools which were done and monitored• Project Managing new shop openings. I co-managed the set up of our Reading store and I was the Project Manager for the opening of our Leeds branch in 2014• Project Managed the rebranding of two stores in 2014, as well as assisting with other refits• I assisted with the design and roll out a review and coaching system for retail• I lead the design of a system for managing underperformance in Retail. I then organised and lead the training and delivery to our managers• I have organised and run training events for our managers and supervisors, presenting to as many as 25 people• I have sourced and installed seven security camera systems in our retail branches• I supported our Technical Team by installing stock audit hardware in shops, delivering stock audit training and assisting in the counts• I have helped to develop a focus on Key Performance Indicators• Recruitment of Managers and Supervisors• Induction and Training of Managers

Brighton, United Kingdom

Gnvq Art And Design. Deploma In Design

Retail Managment Nvq Level 3, Nvq Level 3 Completed

A vocational qualification in Retail Management completed in the work context. This includes observation of work and practical assessments.

Education record