Senior Technical Support Engineer - Saas Security
Current
Nov 2023 - Present
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Daniel Romero Levy Email & Phone Number
Senior Technical Support Engineer - SaaS Security
at
Palo Alto Networks
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Technical Support Engineer - SaaS Security
Location
Greater Santa Cruz De Tenerife Metropolitan Area, Spain, Spain
Company size
Who is Daniel Romero Levy? Overview
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Quick answer
Daniel Romero Levy is listed as Senior Technical Support Engineer - SaaS Security at Palo Alto Networks, a company with 8522 employees, based in Greater Santa Cruz De Tenerife Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Daniel Romero Levy.
Daniel Romero Levy previously worked as Technical Support Engineer - SaaS Security at Palo Alto Networks and Cloud & Virtualization Support at Atos. Daniel Romero Levy holds Fp Grado Superior, Administración De Sistemas Informáticos Y Redes from Ies César Manqrique.
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Palo Alto Networks
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Profile bio
About Daniel Romero Levy
With training in electronics and computer science and with work experience always related to information technologies in different technical and management areas, I have dedicated the last years of my experience to the management of human and technical resources of a Service Desk leading international account support teams in multiple languages, and managing crisis technical and management bridges for critical incidents for major customers.Aware of the importance of training and continuous improvement processes, I have absolute willingness to learn in any area of development that allows me to continue my professional and personal growth, I am always open to new challenges.
Listed skills include Uso Del Pc, System Administration, Active Directory, Centro De Datos, and 17 others.
Current workplace
Daniel Romero Levy's current company
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Palo Alto Networks
8 roles
Daniel Romero Levy work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer - Saas Security
Oct 2021 - Nov 2023
Cloud & Virtualization Support
Technical Support on Public and Private Cloud Services and Virtualization.
May 2020 - Oct 2021
Crisis Incident Manager - Nokia Account
Coordinating actions, leading Technical Bridges and Management Calls to drive critical incidents related to networking, infrastructure, apps, etc., towards quick resolution.
Oct 2017 - May 2020
Wsds Team Leader
Manage staff for international multilingual accounts(1st and 2nd levels support). Ensure all tools work properly and grant required accesses to staff in order to achieve SLAs and KPIs contracted. Plan agents availability, time shifts, vacations, training sessions, etc. Coaching personnel.
Mar 2014 - Oct 2017
Process Coordinator
Process Coordinator at Services Managed Center. Major and high priority incidents management, IT changes coordination.
Feb 2013 - Mar 2014
Analista It
Handling of technical incidents in 1st and 2th support levels, driving cases towards resolution or scalating them to specialized support teams.Change requests implementation, execution and management.Triggering Problem Management process after incident resolution.
Aug 2012 - Mar 2013
Comercial - Asesor Dpto. Informática
Cb Lt Chetwani - Digital Center
Computer maintenance and repair.Technical advice to customers to guide them buying the right devices according to technical requirements that best fit their needs.Sale of consumer electronics and compute devices.
Oct 2006 - Jun 2008
Team & coworkers
Colleagues at Palo Alto Networks
Other employees you can reach at paloaltonetworks.com. View company contacts for 8522 employees →
AA
Abderrazak A.
Colleague at Palo Alto Networks
Boulogne-Billancourt, Île-de-France, France, France
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BJ
Belinda Jones
Colleague at Palo Alto Networks
United States, United States
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EB
Eleonora Baviera
Colleague at Palo Alto Networks
Milan, Lombardy, Italy, Italy
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SZ
Sophia Zurli
Colleague at Palo Alto Networks
Amsterdam, North Holland, Netherlands, Netherlands
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PU
Payal Uphale
Colleague at Palo Alto Networks
Pune, Maharashtra, India, India
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AS
Amit Sahoo
Colleague at Palo Alto Networks
San Jose, California, United States, United States
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CD
Chaitanya Dnss
Colleague at Palo Alto Networks
Bengaluru, Karnataka, India, India
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MK
Maryam Kidwai
Colleague at Palo Alto Networks
London, England, United Kingdom, United Kingdom
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SW
Sean Wang
Colleague at Palo Alto Networks
San Francisco Bay Area, United States
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TC
Tim Cunningham
Colleague at Palo Alto Networks
Dallas-Fort Worth Metroplex, United States
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Abderrazak A.
Colleague at Palo Alto Networks
Boulogne-Billancourt, Île-de-France, France, France
View →
BJ
Belinda Jones
Colleague at Palo Alto Networks
United States, United States
View →
EB
Eleonora Baviera
Colleague at Palo Alto Networks
Milan, Lombardy, Italy, Italy
View →
SZ
Sophia Zurli
Colleague at Palo Alto Networks
Amsterdam, North Holland, Netherlands, Netherlands
View →
PU
Payal Uphale
Colleague at Palo Alto Networks
Pune, Maharashtra, India, India
View →
AS
Amit Sahoo
Colleague at Palo Alto Networks
San Jose, California, United States, United States
View →
CD
Chaitanya Dnss
Colleague at Palo Alto Networks
Bengaluru, Karnataka, India, India
View →
MK
Maryam Kidwai
Colleague at Palo Alto Networks
London, England, United Kingdom, United Kingdom
View →
SW
Sean Wang
Colleague at Palo Alto Networks
San Francisco Bay Area, United States
View →
TC
Tim Cunningham
Colleague at Palo Alto Networks
Dallas-Fort Worth Metroplex, United States
View →
2 education records
Daniel Romero Levy education
Fp Grado Superior, Administración De Sistemas Informáticos Y Redes
Ies César Manqrique
Ingeniería Electrónica En Computación, Engineering
FAQ
Frequently asked questions about Daniel Romero Levy
Quick answers generated from the profile data available on this page.
What company does Daniel Romero Levy work for?
Daniel Romero Levy works for Palo Alto Networks.
What is Daniel Romero Levy's role at Palo Alto Networks?
Daniel Romero Levy is listed as Senior Technical Support Engineer - SaaS Security at Palo Alto Networks.
Where is Daniel Romero Levy based?
Daniel Romero Levy is based in Greater Santa Cruz De Tenerife Metropolitan Area, Spain, Spain while working with Palo Alto Networks.
What companies has Daniel Romero Levy worked for?
Daniel Romero Levy has worked for Palo Alto Networks, Atos, Serem Consultoría Empresarial, and Cb Lt Chetwani - Digital Center.
Who are Daniel Romero Levy's colleagues at Palo Alto Networks?
Daniel Romero Levy's colleagues at Palo Alto Networks include Abderrazak A., Belinda Jones, Eleonora Baviera, Sophia Zurli, and Payal Uphale.
How can I contact Daniel Romero Levy?
You can use AeroLeads to view verified contact signals for Daniel Romero Levy at Palo Alto Networks, including work email, phone, and LinkedIn data when available.
What schools did Daniel Romero Levy attend?
Daniel Romero Levy holds Fp Grado Superior, Administración De Sistemas Informáticos Y Redes from Ies César Manqrique.
What skills is Daniel Romero Levy known for?
Daniel Romero Levy is listed with skills including Uso Del Pc, System Administration, Active Directory, Centro De Datos, It Management, It Service Management, Itil, and Liderazgo De Equipos.
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