Middle point between European funds, Bulgarian government executive agencies, Municipalities, Law advisors, Building experts and Citizens.Working with ISUN/EUMIS System for EU funding projects.

Analyst Academy participant covering all the Order To Cash line, using German and English.Work in Order Management Team.Communication with clients and placing Orders in ERP system.

Providing support in German and English by telephone, chat and via e-mail.Identifying clients’ difficulties and propose solutions.Focusing on client projections and satisfaction.Protecting private and sensitive data and materials.Collaborating with other team members to deliver high-quality support.German and EnglishCommunicating with customersMicrosoft Office and Other SystemsTeam player

Show-cooking of Thai Ice Cream Rolls by homemade original recipe, together with the founder.Create an individual interior and exterior of an Ice Cream House from scratch in Tsarevo,Bulgaria and partly in Lozenets Black Sea Resort.Making and maintenance Facebook, Instagram, YouTube and Google Maps pages and online contribution to make the sites in top 3 for most reachable for Ice Cream Rolls in Bulgaria with more than 1k+ likes and interactions in general.Making the Ice Cream House as unofficial tourist center of Tsarevo and providing different Ice Cream and Site Knowledge about the region with redirection to Guides and Places. Popular Facebook, Instagram and Google Maps hashtags:#TedosTsarevo #TedosIceCreamRolls #TedosLozenets

Prepares weekly and monthly schedules and forecasts for the supply of finished goods, taking into account available resources (storage facilities, production lines, internal transport) and provides optimal levels of costs availability of inventory and service.Support and assist the provision of requested materials, supplies and services subject to certain policies.

Support and assist the provision of requested materials, supplies and services subject to certain policies.

Prepare reports for various departments.Work on projects.Make presentationsParticipate in trainings

I was able to gain experience within the basics of the German tax law and improve my language skills. I became familiar with the general course of their business in the Tax Accountants and editing the incoming and outgoing mail. I learned the basic knowledges of DATEV program too.

I monitored late payers and sent reminders, making subsequent control.