Daniel Becker Email & Phone Number

Mount Joy, Pa, Us

Provide daily route audits and key insights to improve safety, efficiency, and accuracy of Amazon's last-mile delivery services and Amazon Flex delivery app. Train and mentor new associates on logistic protocols and ensure the safe, secure, and timely delivery of over 1,000 customer packages per week.

Managed custom projects for key company accounts and initiated customer retention, re-engagement, and lead generation efforts. Reviewed and updated existing sales and marketing materials and developed a strategic marketing plan to drive sales and profits.Split time working directly with owner and key stakeholders at two office locations. Helped facilitate a seamless store relocation effort. Met with all company clients to promote new location and ensure exceptional customer support with no interruption in service.Assessed business process and personnel challenges and formulated solutions for improving employee productivity and quality control. Acted as an intermediary between owner and production staff and made recommendations for boosting very low employee morale. Reviewed resumes, conducted phone interviews, and evaluated applicants' qualifications for employment.Quickly built a positive rapport with company personnel, clients, and vendors. Managed production workflow and assisted with print, copy, scan, and graphic projects from beginning to end. Ensured that all details and instructions were followed, deadlines were met, and paperwork was kept in order. Coordinated with department managers and project leaders to improve inventory control and supply management. Assisted legal courier team performing daily deliveries and court filings.

Managed and directed internal and external teams of designers, writers, and developers in the production of traditional advertising, content marketing, and digital marketing campaigns for all agency accounts.Defined and assigned creative team tasks and project deadlines, monitored progress, resolved issues, proofread content, approved final designs, and prepared all invoices. Achieved a 28% increase in agency profits in 2017.Managed and improved vendor relations, purchasing, and agency billing processes. Eliminated recurring billing errors and increased average profit margins for vendor services to 30%.Partnered with programmer to update complicated agency CRM system. Helped define new system interface and content requirements, tested functionality, trained employees, and personally updated and assured the accuracy of all contracts and service details for over 400 accounts.Led new business development efforts with sales team and account managers. Identified opportunities, developed marketing strategies, and prepared competitive quotes to win new business.

Led the development of marketing plans and creative strategies totaling more than $2 million in new business. Provided market research, consumer insight, detailed pricing estimates, copywriting, and proofreading services.

Hired to help manage a growing backlog of over 50 active website projects. Assumed responsibility for select overdue and problem accounts while also managing new projects from concept to completion. Helped team streamline development process, implemented new beta testing and quality control protocols, and quickly reached the company KPI of launching 10 new websites per month on average.

Led agency strategic planning, market research, creative direction, project management, and copywriting efforts for established clients and new business development.Directed the development, expansion, and promotion of agency's full-service marketing capabilities, boosting sales revenue 27% in the first year. Planned, developed, implemented, and maintained profitable advertising campaigns and marketing programs for multiple accounts.Introduced and led the development of creative workplans and project management processes that cut production time up to 50% on large projects and eliminated recurring quality control issues.Trained internal stakeholders and clients on marketing fundamentals and how to better utilize websites, Google Analytics, SEO, social media, and email marketing tactics to increase sales.

One of four core members of the top-performing business group responsible for planning, developing, and implementing fully integrated marketing programs for key accounts. Led concept development and creative execution of branding campaigns for JLG Industries that helped propel sales from $269 million (1996) to $1.7 billion in 2006.Served as the primary market research and product expert, providing industry insight and competitive analysis for each multichannel program. Created the program voice and wrote the creative and technical content for all marketing tactics, corporate communications, and internal programs.Worked closely with digital marketing team designing client websites. Developed content strategy, helped define site navigation and architecture, wrote copy, and provided quality assurance testing.Assisted other business groups with creative development and copywriting on a wide variety of projects.

Associate Creative DirectorManaged the daily operations of the creative department during rapid agency expansion. Recruited and directed a staff of 6 copywriters in the production of all print, radio, and television advertising.Introduced a collaborative communication and creative workflow process that cut project development time by more than 40% while boosting employee morale. Created and implemented successful ad campaigns that pushed automobile sales to record numbers at regional dealerships.CopywriterExceeded all expectations writing and editing hundreds of radio and television commercials under strict deadlines. Promoted to Associate Creative Director in 14 months.

B.S., Communications

Education record