Daniel Schifrin Email & Phone Number

Denver, CO, US

Denver Metropolitan Area

Boulder, Colorado, United States

Denver, Colorado, United States

Proactively identified and resolved guest concerns, effectively managing situations with professionalism and empathy to prevent escalation. Demonstrate flexibility and adaptability by handling unexpected situations, changes in schedule, and high-pressure scenarios with a positive attitude. Collaborate with other departments, such as security, facilities.

Louisville, Colorado, United States

Responded to customer inquiries promptly and accurately via emails and calls, addressing product questions. Maintained a customer satisfaction rating of 95% or higher for customer interactions. Managed Pro Sales through Outdoor Prolink, including creation of website discount codes for industry professionals, company representatives, etc.

Denver, Colorado, United States

Efficiently conducted the rental process for skis and snowboards. Assisted customers with inquiries related to skiing, snowboarding, and the surrounding area.

Bethesda, Maryland

Welcomed and registered guests in a 300+ room hotel using Marriott’s Point of Sale (POS) software. Maintained comprehensive and detailed guest using the Marriott Bonvoy system. Offered transportation services to nearby businesses, including Lockheed Martin and Marriott International.

Telluride, Colorado

Assisted customers with inquiries related to skiing, snowboarding, and other activities. Engaged with customers and provided excellent customer service.

Telluride, Colorado

Delivered boots and skis to guests in an organized and timely fashion. Organized and transported incoming skis from the reception area to ski valet each morning. Provided excellent customer service to guests on a daily basis.

Syracuse University, Syracuse, New York

Conducted research on Revolutionary Armed Forces of Colombia (FARC) Black Spot in Colombia and Juarez Black Spot in Mexico as part of Moynihan Institute’s Global Instability Project, enabling expansion of scope to Latin America. Created and updated case reports based on critical analysis of conflicts and current and historical events contributing to area.

Syracuse, New York Area

Researched and assisted staff with constituent casework on Social Security, Veterans Affairs, and legislative initiatives. Responded to constituent concerns, recording policy input and data for Congress’ Fireside database.

Greater Boston Area

Assisted in the development of a new marketing strategy for Language Connections’ Advanced Medical Interpretation class. Sourced customers by advertising and sharing on social media, performing outreach to over 100 international organizations. Authored weekly blog posts about related industry activities.

Washington D.C. Metro Area

Performed ad hoc research projects reporting results alongside policy briefs presented to company president. Coordinated content upload for website launch. Worked with graphic designers on inaugural newsletter campaign. Conducted funding priority research for various philanthropies, aiding in securing funding for StandardsWork's Knowledge Rich Curriculum.

Brussels Area, Belgium

Reviewed literature and academic journals to consolidate policy base of EI’s Global Response to Commercialization and Privatization in Education in preparation for the 2016 Global Education Conference.

Bachelor Of Arts (B.A.), Political Science And International Relations

Activities and Societies: Theta Chi Fraternity National Society of Collegiate Scholars (NSCS) National Leadership Society (NLS)Studied.

Education record

Activities and Societies: Speech and Debate Team (Public Forum Team Captain), 'The Black and White'​ (Walt Whitman High School Newspaper)