Dan Sheets Email & Phone Number

Working to ensure the proper execution of ProctorU’s processes related to the security program. Our program is responsible for assessing, analyzing, auditing, and documenting actual results against established standards, policies, and procedures. We primarily focus on identifying process vulnerabilities and coordinate with internal teams to institute changes that will close those vulnerabilities.

Birmingham, Alabama Area

Maintaining and growing business relationships with assigned professional testing partners at both an executive and administrative level. The principal objective is to develop long-term successful relationships ensuring positive customer experiences. Our valued partner relationships combined with our online proctoring service provides validation, reduction in cost and expanded access for our partners.

Birmingham, Alabama Area

Supporting a digital publishing software platform with a comprehensive knowledge of digital publishing, to provide customers with prompt and knowledgeable support. This requires establishing strong relationships with customers, being their product expert and primary point of contact to ensure success.

Cullman, Al

Managed the development and implementation of a public information program designed to keep all segments of the school system and community appropriately informed regarding all aspects of the district. Responsibilities:- Development and implementation of a comprehensive communications and public information plan. - Management of multiple ongoing projects regarding district-wide initiatives, including emergency call system, website content management system and other related integrated systems.- Implementation and management of a dynamic website content management system, which improved district communications (external and internal) and data management.- Development of a communication plan for the district’s five-year strategic plan.- Lead and manage Info Snap / On-line Registration- Assist in the district-wide student and staff recognition program; publicize student, staff and school district accomplishments.- Utilize technology to positively promote Cullman County Schools by creating and publishing such items as web sites, brochures, school calendars, staff directories, handbooks, annual reports, and related materials.

Birmingham, Alabama Area

Director of Client Development within South West region managing strategic marketing teams to maintain current sales levels and create new opportunities within established accounts to leverage and strengthen existing client relationships. Responsibilities:- Worked closely with the Sales Director to prospect, pitch & close new business.- Strong knowledge and understanding of client's’ brand and products.- Organized weekly team meetings with staff, directors and senior managers.- Involved in the day-to-day management of clients.- Participated in team building and sales training events.- Performance monitoring of account executives and account teams. - Addressed client concerns and ensure the resolution of issues in a timely manner.- Maintained contact with clients - giving them regular updates.- Management of budgets and administration. - Oversight of existing campaigns to grow key accounts.- Delivery of ongoing market analysis and assessment of competitors.- Account retention through the development of strong relationships with key decision makers.- Cultivated new relationships with client executive teams (C-Suite) Quality, Marketing, Physician - - - - Relations, Physicians, and other relevant influencers and decision makers.Accomplishments:- Winners Circle of Excellence award for customer retention greater than 90% - Won contract renewal with Baylor Medical Center overcoming large competitive threat.- Won contract renewal with St Joseph Health System for multiple products.

Birmingham, Alabama Area

Accountable for project management, key account management, client satisfaction, and retention of existing accounts. Focused exclusively on new business acquisition and client retention within the client base.

Birmingham, Alabama Area

Owner, HEET Web Design, specialized in custom website design for a variety of medical practices and other small businesses. Services included SEO, custom applications, online retail and overall web presence based on marketing campaigns, analytics, usability and find-ability.