Dan S. Email & Phone Number

San Diego, California, United States

Greater New York City Area

Manage five employees across the Account Management and Media Trading teams, responsible for client performance, retention, and growth.Created company-wide Account Management function – defined client interactions, designated reporting parameters, built trusting relationships, and designed internal tools. Owned over 100 different accounts which accounted for over $10 million in Rockerbox revenue.Recruited, hired, and trained all new members of the Media Services team. Constructed all Media Services processes internally to facilitate faster onboarding.Negotiated and signed 3rd party vendor contracts to utilize tools that aided in client performance improvement (Oracle, Yahoo Exchange, Peer39, Placed).

Greater New York City Area

Manage multiple top-tier client relationships including Walmart CA, CVS, Grainger, GE & Vitamin Shoppe.Allocate development resources within bi-weekly sprints for all existing client work. Host daily scrum stand-up meetings as well as weekly sprint planning sessions to prioritize development work.Presented in-person QBRs for all clients to recap program KPI’s and prioritize future initiatives. Execute A/B tests to optimize client programs including default into subscription, offer presentation, and email subject lines resulting in up to an 80% lift in buyer to subscriber conversion.Construct and review weekly program performance reports with key stakeholders and C-level executives.

Greater New York City Area

Migrated 20+ clients (both Buy-side and Sell-side focused) onto the AppNexus platform, contributing to over $9.2 million in platform transactions in AppNexus’ largest grossing business segment.Developed client-facing training decks on Sell-side best practices and Buy-side optimization in concurrence with the Education Services team, adopted for all client trainings.Acted as company-wide SME for Advertiser/Publisher Management and Troubleshooting and drove initiative to revamp client-facing/internal documentation on troubleshooting campaign issues.Initiated client training in AppNexus Console on the Buy-side, Sell-side, and Optimization algorithm.

Greater New York City Area

Migrated 20+ clients’ businesses onto the AppNexus Console platform including eBay, Accuen, and VMM, leading to a $37.5 million in spend on the platform and 6% of company-wide revenue. In charge of training and onboarding for five new hires to the Strategic Buyers team, coaching them on the industry, platform, and client service.Created documentation for client onboarding, client implementation, and internal training in an effort to standardize practices for all new team members.Investigated and resolved an average of 40 client issues per week ranging from campaign configuration, creative display, and reporting discrepancies.

Greater New York City Area

Audited an average of 350 creatives per day serving through the AppNexus platform evaluating them on domain, brand, and technical attributes.Resolved audit process discrepancies in a constructive, educational, and collaborative manner.

Greater New York City Area

Designed presentations of specific sponsorship packages for potential new client proposals using Microsoft PowerPoint and Adobe Photoshop.Generated weekly updates and department initiative reports for the President of MSG Sports.Coordinated special event functions to improve client relationships, i.e. Rangers Golf Classic.Entered contract details of each partnership agreement into Wide Orbit program.

East Quogue, Ny

Trained new staff in both front and back of house positions, i.e. Waiter, Expediter, Runner.Developed instant problem solving techniques and exceptional social skills via customer interaction.Responsibilities were increased based upon outstanding job performance in task at hand.

Greater New York City Area

Implemented use of social networking, i.e. Facebook and Twitter, to promote Nike’s Ballers Network.Player liaison and Assistant Fashion Coordinator at the NBA Draft Suite sponsored by Dime/Levi’s.Assistant Curator at the USA Basketball Exhibit: managed inventory and conducted tours daily.Prepared production schedules and inventory for events, i.e. Nike Tournament of Champions.Led guerilla marketing campaign for Bounce Magazine in all five boroughs.

Ba, Double Major: Marketing And Entrepreneurship & Emerging Enterprises

Activities and Societies: Alpha Epsilon PiMinor: Sport Management

Education record