• Develops and maintains technical documentation and standard operating procedures in addition to software and hardware database and configurations.• Ensures all customer data is backed up on a scheduled basis in secure locations and tested/evaluated for data integrity as well as conduct data recovery when necessary.• Performs system and network troubleshooting in order to provide a permanent fix alongsize structured and organized documentation (servers, storage arrays (RAID), switches, desktops, firewall configurations, etc.)• Conducts system diagnostics and consistent security checks to maintain system performance and compliance per known hardening guidelines and established procedures.• Handles purchasing and organized assembly of network resources from server racks to industry leading software with approval of all involved parties.• Sets up and maintains Network Attached Storage (NAS) devices on network to provide additional network resources and ensure consistent availability in case of drive failure or error.

• Obtains an consistent in-depth understanding of the business environment, technical context and organizational strategic direction by proactively interacting with clients.• Responsible for the installation, maintenance, and repair of computer systems ranging from laptops and desktops to multi-function printers and VTCs.• Applies specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology.• Work alongside Information Assurance technicians to ensure user and workstation compliance of industry policies.

• Fulfills a wide variety of projects while exercising standard compliance procedures within several closed loop networks and systems.• Frequently STIG DOD computers and utilize DISA Group Policy templates to quickly bring an environment within DOD required compliance.• Configuration is performed through the use of both Group Policy and Active Directory among various other applications depending on assignment at hand.

Operate as company graphic designer - tasked to structure, develop, and compile several sets of designs while educational/medical online lessons are introduced on an on-demand basis. Consistently meets several timelines and due dates in order to present material when needed, in addition to maintaining a stable channel of communication within the company team.

In charge of driving sales and establishing a phenomenal shopping experience for both returning and potential customers. I have training operating registers at the front of the store and maintaining a clean work environment on the floor via folding products and running go-backs among several other duties.

Provides general assistance in several elements of contracting and construction. Enhances work productivity through organization and time/resource management both on and off the job environment.