• Responsible for the maintenance and troubleshooting of cloud and on-premises production systems of hundreds of customers on a daily basis, ensuring uninterrupted operations and swift resolution of technical issues.• Working with various of different operating systems, including Windows, Unix, and Docker containers.• Monitoring general system health of the entire production environment.• Developing automation scripts to streamline operations, eliminate manual tasks, and enhance system monitoring capabilities, effectively increasing efficiency and productivity.• Leading end-to-end projects engaging hundreds of customers, demonstrating strong project management skills, and ensuring successful outcomes.Tools & Technologies:• Kubernetes • Grafana • Kibana • AWS • Azure • Jira • Jenkins • GitLab • Python