Daniel Dobos
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Daniel Dobos Email & Phone Number

Service and Transformation Manager at karriere tutor GmbH
Location: Budapest, Budapest, Hungary 14 work roles 1 school
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Current company
karriere tutor GmbH
Role
Service and Transformation Manager
Location
Budapest, Budapest, Hungary
Company size
423 employees

Who is Daniel Dobos? Overview

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Daniel Dobos is listed as Service and Transformation Manager at karriere tutor GmbH, a company with 423 employees, based in Budapest, Budapest, Hungary. AeroLeads shows a matched LinkedIn profile for Daniel Dobos.

Daniel Dobos previously worked as Business Manager at Deutsche Telekom It Solutions Hu and Business Operations Manager at Deutsche Telekom It Solutions Hu. Daniel Dobos holds Master'S Degree, Germanic Languages, Literatures, And Linguistics from Pázmány Péter Katolikus Egyetem.

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karriere tutor GmbH

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Profile bio

About Daniel Dobos

Agile Manager and SAFE5 Certified Advanced Scrum Master with 14+ years of experience in SSCs on various fields of technology in several ITIL based and management roles.Mindset: Learn, Improve and keep the Balance.

Current workplace

Daniel Dobos's current company

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karriere tutor GmbH
Karriere Tutor Gmbh
Service and Transformation Manager
Budapest, HU
Website
karrieretutor.de
Employees
423
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14 roles · 16 years

Daniel Dobos work experience

A career timeline built from the work history available for this profile.

Quality Assurance Manager

Tech Mahindra

Budapest, Hungary

Jul 2019 - Oct 2020

Product Service Introduction Manager

Bt

Budapest

Introduction of New Products or Products Enhancements for for Assurance functions (Service Desks, Technical Management teams, ITIL functions, etc.) in an E2E environment from C2M to Early Birds.

2018 - Jun 2019

Service Readiness Manager

Bt

Budapest

Acceptance into Service for Conferencing products, than for other products of the BT Portfolio as a member of the Service Readiness Management Organisation.

2017 - 2018 ~1 yr

Incident Manager

Bt

Budapest

Inciedent Management (incl. Major Incidents) of Network products provided for the Customer ABB.

2016 - 2017 ~1 yr

Knowledge & Quality Manager

Bt

Budapest

Knowledge and Quality Manager of the Avaya Voice Support Team for Customer Deutsche Bank.

2015 - 2016 ~1 yr

Team Manager

Bt

Budapest

Team Manager of the Avaya Voice Support Team for the Customer Deutsche Bank.

2014 - 2015 ~1 yr

Senior Team Lead - Operations

Transcom

Budapest

Operations Manager responsibilities for a small team (25 FTE) - Mulit language Customer Support Center for the Customer Indesit (Germany, Netherlands, Belgium, Czech Republic, Slovakia, Hungary, Sweden, Denmark, Norway).

2013 - 2014 ~1 yr

Team Lead

Transcom

Budapest

Team Leader of multiple Teams of the External and Internal Technical Helpdesk Operations for the Customer UPS.

2012 - 2013 ~1 yr

2Nd Lvl Coordinator / Training & Quality Assistant

Transcom

Coordinating the work of the 2nd lvl (ITS) Agents, Escalation Management, providing Training for new Joiners and Hard-/Softskill trainings for Agents, Quality checks (Call listening, Ticketing review, providing feedback and coaching) for the External and Internal Technical Helpdesk Operations of the Customer UPS.

2011 - 2013 ~2 yrs

Technical Helpdesk

Transcom

Budapest

Providing Technical Support first as a 1st lvl, later as a 2nd lvl (ITS) Agent of the External and Internal Technical Support Operations for the Customer UPS.

2010 - 2011 ~1 yr
Team & coworkers

Colleagues at karriere tutor GmbH

Other employees you can reach at karrieretutor.de. View company contacts for 423 employees →

DW Daniel Wilhelm Daniel Wilhelm Colleague at Karriere Tutor Gmbh Erfurt, Thuringia, Germany, Germany View → SS Sandra Schill Sandra Schill Colleague at Karriere Tutor Gmbh Wiesbaden, Hesse, Germany, Germany View → NS Nick Schmitz Nick Schmitz Colleague at Karriere Tutor Gmbh Idar-Oberstein, Rhineland-Palatinate, Germany, Germany View → BB Birgit Busk Birgit Busk Colleague at Karriere Tutor Gmbh Germany, Germany View → SN Sebastian Nelson Sebastian Nelson Colleague at Karriere Tutor Gmbh Greater Rostock Region, Germany View → SR Sebastian Roth Sebastian Roth Colleague at Karriere Tutor Gmbh Alsbach, Hesse, Germany, Germany View → NN Nicholas Navarro Nicholas Navarro Colleague at Karriere Tutor Gmbh Viernheim, Hesse, Germany, Germany View → AD Astrid Döring Astrid Döring Colleague at Karriere Tutor Gmbh Frankfurt, Hesse, Germany, Germany View → LL Lubomir Lichner Lubomir Lichner Colleague at Karriere Tutor Gmbh Bavaria, Germany, Germany View → IZ Ilona Zrinyi Ilona Zrinyi Colleague at Karriere Tutor Gmbh Budapest Metropolitan Area, Hungary View →
1 education record

Daniel Dobos education

FAQ

Frequently asked questions about Daniel Dobos

Quick answers generated from the profile data available on this page.

What company does Daniel Dobos work for?

Daniel Dobos works for karriere tutor GmbH.

What is Daniel Dobos's role at karriere tutor GmbH?

Daniel Dobos is listed as Service and Transformation Manager at karriere tutor GmbH.

Where is Daniel Dobos based?

Daniel Dobos is based in Budapest, Budapest, Hungary while working with karriere tutor GmbH.

What companies has Daniel Dobos worked for?

Daniel Dobos has worked for Karriere Tutor Gmbh, Deutsche Telekom It Solutions Hu, Tech Mahindra, Bt, and Transcom.

Who are Daniel Dobos's colleagues at karriere tutor GmbH?

Daniel Dobos's colleagues at karriere tutor GmbH include Daniel Wilhelm, Sandra Schill, Nick Schmitz, Birgit Busk, and Sebastian Nelson.

How can I contact Daniel Dobos?

You can use AeroLeads to view verified contact signals for Daniel Dobos at karriere tutor GmbH, including work email, phone, and LinkedIn data when available.

What schools did Daniel Dobos attend?

Daniel Dobos holds Master'S Degree, Germanic Languages, Literatures, And Linguistics from Pázmány Péter Katolikus Egyetem.

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